Business Development Director (Commercial Lead)

Solutions21; Dubai; On-site; AED 600,000 - 900,000; Full time

Job summary

Solutions21 is seeking a Business Development Director (Commercial Lead) at Expo City Dubai, UAE to drive revenue growth by building a diversified client portfolio and a repeatable commercial engine across the UAE, GCC and international markets, including the company's AI platform Tatbiq.

The role reports to the CEO and requires 5+ years in B2B sales with strong UAE government/enterprise networks; you will manage full sales cycles, RFPs, channel partnerships and recurring revenue opportunities.

Qualifications

• 5+ years of B2B business-development in IT/services or digital transformation.
• Full-cycle seller owning the commercial function.
• Strong UAE network with government procurement experience.

Responsibilities

• Own the full sales cycle: prospecting, qualification, solutioning with the delivery team, proposals, negotiation, and close - acting as a self-sufficient hunter.
• Build a broad portfolio of accounts across Government, Events & Entertainment, Healthcare, Facilities Management, Transport & Logistics, Real Estate, Public & Private Sectors and Utilities.
• Lead RFP and tender pursuits end-to-end with early qualification, win themes, technical inputs, pricing, and strong local references.
• Grow recurring managed-services revenue through land-and-expand with new and existing clients.
• Champion and sell Solutions21's AI platform Tatbiq to enterprise and government accounts with cross-selling and licensing.
• Develop channels and partnerships with system integrators, primes and local partners.
• Maintain a structured CRM pipeline with clear next actions and reliable forecasts.
• Structure deals with deposits and milestones, coordinating with finance for revenue realization.
• Shape Solutions21's market positioning and sharpen pitches and proposals with the CEO.

Skills

B2B sales

CRM forecasting

Arabic language preference

Government procurement knowledge

Managed services selling

Channel partnerships

CRM system

Tools

CRM system

Job description

Business Development Director (Commercial Lead)

Expo City Dubai, UAE

5+ years

Drive Solutions21's revenue growth by building a diversified, high-quality client portfolio and a repeatable, disciplined commercial engine across the UAE, GCC and international markets, including the company's AI platform.

Reports to: CEO

Mission

Drive Solutions21's revenue growth by building a diversified, high-quality client portfolio and a repeatable, disciplined commercial engine across UAE, GCC and international markets, including the company's AI platform.

Key Responsibilities

• Own the full sales cycle: prospecting, qualification, solutioning with the delivery team, proposals, negotiation, and close - operating as a self-sufficient, hands-on hunter.
• Build a broad, balanced portfolio of accounts across the company's verticals: Government, Events & Entertainment, Healthcare, Facilities Management, Transport & Logistics, Real Estate, Public & Private Sectors and Utilities.
• Lead RFP and tender pursuits end-to-end: early qualification, win themes, coordinating technical inputs, competitive pricing, and high-quality submissions - including Arabic-language delivery and strong local references.
• Grow recurring managed-services revenue through land-and-expand within existing and new clients, complementing project-based work with dependable annuity income.
• Champion and sell Solutions21's AI application-building platform (Tatbiq) into enterprise and government accounts - including cross-selling and app-aware deployments and enterprise licensing - positioning it as a differentiator within consulting and transformation engagements.
• Develop channels and partnerships - system integrators, primes and local partners - to access and win larger strategic opportunities.
• Run a structured pipeline in CRM, with accurate stages, clear next actions and reliable leadership forecasts.
• Structure deals on healthy commercial terms, including deposits and milestones, and partner with finance to ensure smooth, timely revenue realisation.
• Shape Solutions21's market positioning and sharpen pitch materials and proposals alongside the CEO.
• As a growing business, the role may also take on other commercially relevant responsibilities and projects as required to support Solutions21's growth, client relationships and strategic priorities.

Measures of Success

• Achieve agreed annual revenue targets through profitable, collectible new business.
• Establish a diversified client base with multiple anchor accounts and no single-client dependence.
• Win new strategic accounts and maintain a strong, qualified pipeline to support agreed growth targets.
• Achieve strong win rates on qualified bids and a growing share of recurring-revenue contracts.
• Maintain an accurate, forecastable pipeline in CRM.

Qualifications & Experience

• 5+ years of B2B business-development experience in IT services, software or digital transformation, selling into UAE government and enterprise buyers, with a track record of closed deals in the AED 5M+ range.
• A full-cycle seller comfortable owning the commercial function hands-on in a focused, fast-moving environment.
• Strong UAE network and command of government/semi-government procurement and tendering.
• Business-fluent English; Arabic is strongly preferred, particularly for government and tender-led opportunities.
• Experience selling managed services, recurring-revenue models, and channel or partnership deals.
• CRM discipline and credible forecasting using CRM.
• Commercial literacy, including margin, deal structuring, and the distinction between booked and collected revenue.
• Willingness to travel internationally as opportunities require.

Nice to Have

• Experience selling AI, SaaS, or platform-based solutions alongside services, ideally into enterprise or government buyers.
• Established relationships across Solutions21's target verticals, including events, real estate, utilities, universities and public-sector organisations.

Compensation

Competitive fixed salary, an initial ramp-up guarantee and benefits, plus performance-based commission calculated on eligible net revenue collected from credited opportunities, subject to gross-margin thresholds and the agreed commission plan.