Business development Analyst

Etihad Airways; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

Etihad Airways in Abu Dhabi is seeking a Senior B2B Sales professional to drive performance for an assigned portfolio of markets. You will work with local sales leadership, HDQ, Revenue Management, and Commercial Enablement to maximize quality revenue.

The role emphasizes analytics, sales strategy, and data-driven decision making, including examining incentives, corporate agreements, and market share. A university degree and 4+ years in related work are required.

Qualifications

• 4+ years of work experience in a related field.
• University degree in a related discipline.
• Strong team player with cultural awareness.
• Excellent analytical skills with strong business acumen.
• Advanced Excel and data modelling skills.
• Excellent communication skills (verbal and written).

Responsibilities

• Sales Strategy – implement analytical techniques to evaluate sales strategies and incentive programs.
• Maintain a log of key sales actions and measure impact on market share and revenue.
• Support and maintain QA of Etihad's sales CRM, tools, and data sources.
• Identify revenue opportunities based on data analysis and monitor market/competition.
• Contribute to action plans for assigned portfolio of markets.
• Share market intelligence between local markets and HQ to drive engagement.

Skills

Strong team player

Excellent analytical skills

Advanced Excel and data modelling

Excellent communication skills

Education

University degree

Job description

Job Location: Abu Dhabi, United Arab Emirates

Date Posted: 15 October 2026

Job Reference/ID: 82147

Job Description / Role:

In this role, you'll be responsible for driving Etihad's B2B sales channel performance for an assigned portfolio of markets, working closely with local sales leadership, frontline sales, HDQ, Revenue Management, Commercial Enablement and other stakeholders in the pursuit of quality revenue maximization.

Key Responsibilities:

• Sales Strategy - Products & Programs Support and implement analytical techniques, procedures, and systems to improve the evaluation of sales strategies and actions, including the effectiveness of incentive/commission programs, economic evaluation of corporate agreements, private fares and related programs.
• Maintain a log of key Sales actions taken and measure the impact of each action in terms of market share, revenue tracking and incremental revenue estimation, Sales Planning Drive robust sales planning ensuring country plans are completed in accordance with global guidelines.
• Support and maintain quality assurance of Etihad's sales CRM, sales tools, and data sources ,Sales Steering & Analysis.
• Proactively identify quality revenue and maximize opportunities based on data analysis Regular analysis and monitoring of market / competition for all segments and channels for assigned portfolio to identify threats and opportunities, with full commentary of performance drivers
• Contribute to the creation of action plans for assigned portfolio of markets
• Ensure that relevant market intelligence is regularly shared between local markets and HQ Drive positive engagement with local sales leadership, frontline sales, revenue management and other stakeholders

Experience Required: 4+ years' work experience in a related field

Education Qualifications: University degree in a related discipline

Skills Required:

• Strong team player, with cultural awareness & understanding required
• Excellent analytical skills with a strong business acumen
• Advanced Excel and data modelling skills
• Excellent Communication skills (verbal and written) / Interpersonal skills

Employment / Job Type: Full Time

Nationality: UAE National (Emiratisation)

About the Company:

The national airline of the United Arab Emirates, established in 2003 and based at Zayed International Airport in Abu Dhabi. Etihad operates passenger and cargo services across the Middle East, Europe, Africa, Asia, Australia, and the Americas, and runs engineering, cargo, catering, and training businesses alongside its Etihad Guest loyalty programme.

Company Industry: Aviation

Department / Functional Area: Sales

Closing Date: Not mentioned (apply as soon as possible)