Business Development & Account Manager – Recruitment & Outsourcing

Confidential; Abu Dhabi; On-site; AED 240,000 - 360,000; Full time

Job summary

Confidential in Abu Dhabi is seeking an experienced Business Development & Account Manager to accelerate growth in Recruitment, Staffing, and Manpower Outsourcing across the UAE. You will lead new client acquisition, manage key accounts, and negotiate contracts, covering white-collar and blue-collar staffing solutions.

This sales-focused role requires building a strong pipeline, engaging senior decision-makers, and delivering revenue targets through strategic proposals, tenders, and

Qualifications

• Bachelor's degree or equivalent in business, sales, or HR.
• Strong commercial acumen with proven B2B sales experience.
• Proven track record in closing staffing or manpower outsourcing contracts in the UAE.

Responsibilities

• Develop and execute a UAE-focused business development strategy.
• Identify and win new clients across government, private sector, and multinationals.
• Build and manage relationships with senior decision-makers (HR, Procurement, CEOs).
• Generate qualified leads, manage full sales cycle, and convert opportunities into revenue.
• Lead commercial negotiations, pricing, proposals, tenders, and contract closures.
• Grow strategic/key accounts and drive cross-selling within existing clients.

Skills

Business Development

Account Management

Sales

Negotiation

Proposal Development

Education

Bachelor's Degree in Business Administration or related field

Job description

Business Development & Account Manager – Recruitment & Outsourcing

Location: Abu Dhabi, United Arab Emirates (UAE)

Job Summary:

We are seeking an experienced, commercially driven Business Development & Account Manager to accelerate the growth of our Recruitment, Staffing, and Manpower Outsourcing business across the UAE. The successful candidate will have a strong track record in new business development, client acquisition, key account management, contract negotiation, and revenue growth within the staffing or manpower outsourcing sector. This is a highly sales-focused role requiring an individual who can independently identify opportunities, develop a strong pipeline, engage senior decision-makers, convert prospects into clients, and grow existing accounts. The role will cover both white-collar and blue-collar staffing solutions, including permanent recruitment, temporary staffing, outsourced manpower, and large-scale workforce solutions.

Key Commercial Objectives

The primary objective of the role is to:

• Generate new revenue through active business development and client acquisition.
• Build and maintain a strong, measurable sales pipeline.
• Win new recruitment, staffing, and outsourcing contracts.
• Expand revenue and service penetration within existing client accounts.
• Develop long-term commercial relationships with key decision-makers.
• Consistently achieve and exceed agreed monthly, quarterly, and annual revenue targets.

Mandatory Experience

• Minimum 8–10 years' experience within Staffing, Recruitment, Executive Search, Temporary Staffing, or Manpower Outsourcing.
• Strong and demonstrable track record in B2B sales and new client acquisition.
• Proven success in winning staffing, recruitment, or manpower outsourcing contracts in the UAE.
• Existing knowledge and network within the UAE recruitment and outsourcing market.
• Experience managing both white-collar and blue-collar manpower requirements.
• Demonstrated ability to build a sales pipeline and independently convert opportunities into revenue.
• Strong experience in commercial negotiations, pricing, proposals, tenders, and contract closure.
• Proven history of achieving or exceeding individual sales and revenue targets.
• Experience developing and growing strategic/key accounts.

Key Responsibilities

Business Development & New Client Acquisition

• Develop and execute a targeted business development strategy for the UAE market.
• Identify and pursue new clients across government, semi-government, private sector, and multinational organizations.
• Build relationships with HR leaders, Procurement teams, CEOs, Managing Directors, Operations leaders, and other key decision-makers.
• Generate qualified leads through networking, referrals, market intelligence, cold outreach, meetings, events, and strategic partnerships.
• Maintain a strong pipeline of prospective clients and actively manage opportunities through the complete sales cycle.
• Arrange and conduct client meetings, presentations, and solution demonstrations.
• Understand prospective clients' workforce challenges and translate them into commercially viable staffing solutions.
• Develop tailored commercial proposals for recruitment and outsourcing services.
• Convert leads into signed agreements and revenue-producing accounts.
• Own individual sales, gross profit, and revenue targets.
• Consistently achieve and exceed monthly, quarterly, and annual commercial targets.
• Identify opportunities to increase revenue through cross-selling and upselling.
• Develop strategies to improve client spend, margin, and account profitability.
• Monitor sales performance, conversion ratios, pipeline value, and forecasted revenue.
• Provide accurate weekly and monthly sales forecasts to management.
• Maintain strong commercial discipline around pricing, margins, payment terms, and contract conditions.
• Identify new markets, sectors, and service opportunities that can contribute to business growth.

Key Account Management

• Manage and grow a portfolio of strategically important clients.
• Develop detailed account plans identifying opportunities for further revenue growth.
• Build relationships across multiple stakeholder levels within each client organization.
• Conduct regular client review meetings to assess performance, service quality, upcoming requirements, and future opportunities.
• Proactively identify workforce requirements before they become formal recruitment requests.
• Position the organization as a trusted workforce solutions partner rather than simply a recruitment supplier.
• Ensure high levels of client satisfaction, retention, and repeat business.

Commercial Negotiation & Contract Management

• Lead commercial negotiations for recruitment, staffing, and manpower outsourcing agreements.
• Prepare proposals, quotations, rate cards, and commercial presentations.
• Participate in tenders, RFPs, and large outsourcing opportunities.
• Negotiate competitive commercial terms while protecting profitability and margins.
• Work closely with internal teams to ensure contracts are operationally deliverable.
• Maintain awareness of competitor pricing, service offerings, and market trends.

Recruitment & Outsourcing Solutions

• Work closely with recruitment and operations teams to ensure client requirements are clearly understood and delivered.
• Provide market intelligence and guidance regarding talent availability, salaries, recruitment timelines, and workforce trends.
• Support the development of customized staffing and outsourcing solutions for major clients.
• Coordinate the commercial handover of newly acquired clients to recruitment and operations teams.
• Remain accountable for overall client relationships and commercial growth following implementation.

Sales Performance Measures

Performance will be measured against clearly defined commercial KPIs, including:

• New clients acquired.
• Monthly and annual revenue generated.
• Number and value of contracts secured.
• Lead-to-client conversion ratio.
• Number of client meetings and qualified opportunities.
• Existing account revenue growth.
• Cross-selling and upselling revenue.
• Tender and proposal conversion rate.

Qualifications

• Bachelor's Degree in Business Administration, Sales, Marketing, Human Resources, or a related discipline.
• Professional sales or business development qualifications would be an advantage.
• Strong commercial and sales mindset.
• Excellent business development and prospecting capability.
• Confident engaging senior executives and key decision-makers.
• Excellent negotiation and contract-closing skills.
• Strong presentation and proposal-development capability.
• Results-driven and comfortable working against ambitious sales targets.
• Strong understanding of pricing, margins, and commercial profitability.
• Ability to work independently and develop business from the ground up.
• Strong relationship and account-management capability.
• Highly proactive, resilient, and comfortable operating in a competitive sales environment.
• Excellent verbal and written communication skills.