Business Centre Manager ID - 35208

NADIA Recruitment & Management Consultants; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

NADIA Recruitment & Management Consultants in Dubai is seeking a seasoned Business Centre Manager to lead the overall operation, profitability and high service standards of a busy business centre.

You will drive leasing and occupancy through office space, desks and meeting rooms, manage client relationships and negotiations, supervise front desk, sales and operations teams, and ensure financial performance and regulatory compliance.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field.
• 5–8 years of experience in business centre management, serviced offices, real estate, hospitality, or similar.
• Proven experience in sales, operations, and team management.
• Knowledge of UAE business practices and regulations is an advantage.

Responsibilities

• Oversee daily operations and ensure smooth service across the centre.
• Drive occupancy through leasing of offices, desks and meeting rooms.
• Develop sales strategies and close contracts with clients.
• Lead client relationship management and handle escalations.
• Prepare budgets, forecasts, and manage financial performance.
• Lead and develop the Business Centre team.
• Ensure brand standards and health and safety compliance.

Skills

Sales leadership

Operations management

Client relationship management

Budgeting & forecasting

Team leadership

Marketing & brand representation

Education

Bachelor's degree in Business Administration/Management

Tools

CRM systems

Office productivity tools

Job description

Job Summary:

One of our clients in Dubai is looking for Business Centre Manager

Key Responsibilities:

• The Business Centre Manager is responsible for the overall management, profitability, and smooth operation of the Business Centre. This role oversees day-to-day operations, client relations, sales and leasing, team management, financial performance, and compliance, ensuring high service standards and optimal utilization of facilities.
• Sales & Business Development
  • Drive occupancy levels through leasing of office spaces, desks, and meeting rooms.
  • Develop and implement sales strategies to increase revenue and market presence.
  • Conduct client tours, prepare proposals, negotiate contracts, and close deals.
  • Identify new business opportunities, partnerships, and corporate clients.
• Operations Management
  • Oversee the daily operations of the Business Centre, ensuring efficient and uninterrupted services.
  • Ensure all facilities (offices, meeting rooms, common areas) are well maintained and operational.
  • Implement and improve operational policies, procedures, and service standards.
• Client Relationship Management
  • Act as the primary point of contact for clients and ensure high customer satisfaction.
  • Handle client concerns, complaints, and escalations in a professional and timely manner.
  • Ensure timely renewals of agreements and upselling of additional services.
• Financial & Administrative Management
  • Prepare and manage budgets, forecasts, and operational reports.
  • Monitor revenue, expenses, invoices, and collections to ensure profitability.
  • Ensure compliance with company policies, legal requirements, and local regulations.
  • Maintain accurate records, contracts, and documentation.
• Team Leadership & HR Coordination
  • Lead, supervise, and motivate the Business Centre team (front desk, sales, operations staff).
  • Assign duties, set performance targets, and conduct regular performance reviews.
  • Coordinate staff schedules, training, and development activities.
  • Foster a professional, service-oriented, and collaborative work culture.
• Marketing & Brand Representation
  • Support marketing initiatives, promotions, and events to enhance brand visibility.
  • Represent the Business Centre in networking events and client meetings.
  • Ensure consistent brand standards across all client-facing areas.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field (preferred).
• 5–8 years of experience in business center management, serviced offices, real estate, hospitality, or a similar role.
• Proven experience in sales, operations, and team management.
• Knowledge of UAE business practices and regulations is an advantage.