Workplace Services & Office Operations Lead

Kataliser; Dubai; On-site; AED 134,000 - 201,000; Full time

Job description

Job Title: Front office cum office Manager

Candidates from Hospitality background preferred

4 to 8 years of experience

Location: Dubai, UAE

Job Summary

We are seeking a highly organized and proactive Workplace Services Manager to oversee comprehensive workplace management and corporate real estate operations. The role is responsible for ensuring a safe, well-maintained, and efficient workplace environment while managing vendor relationships and strategic planning initiatives. This position requires strong analytical thinking, problem-solving skills, and the ability to operate in a dynamic, service-oriented environment.

Key Responsibilities

Workplace Management & Administration

• Oversee day-to-day workplace operations, ensuring smooth functioning of essential services including housekeeping, security, and office administration.
• Manage office supplies, seating allocation, and overall workplace requirements to enhance employee experience.

Maintenance & Infrastructure Oversight

• Coordinate and monitor routine maintenance, repairs, and inspections of building systems (HVAC, electrical, plumbing, fire & safety, etc.).
• Develop and implement preventive maintenance plans to ensure operational continuity and minimize service interruptions.

Vendor & Contract Management

• Manage relationships with external service providers including housekeeping, security, and maintenance vendors.
• Oversee contract renewals, negotiations, and performance evaluations to ensure service excellence.

Health, Safety & Compliance

• Ensure compliance with all health, safety, regulatory, and environmental standards within the workplace.
• Conduct periodic safety audits, risk assessments, and maintain emergency response plans and drills.

Space & Workplace Optimization

• Optimize workspace utilization, plan office layouts, and oversee fit-out, refurbishment, and relocation projects in collaboration with relevant teams.

Budgeting & Cost Management

• Prepare, monitor, and manage workplace operating budgets, ensuring cost-effectiveness without compromising service quality.
• Identify opportunities for cost savings and efficiency improvements across workplace operations.

Reporting & Stakeholder Communication

• Prepare workplace performance reports, maintenance schedules, and vendor performance updates.
• Act as the key liaison between internal stakeholders, leadership teams, and vendors for all workplace-related matters.

Skills & Competencies

• Strong analytical thinking and problem-solving capabilities.
• Customer-focused mindset with proven ability in stakeholder management.
• High attention to detail, strong organizational and multitasking skills.
• Proficiency in workplace management tools, vendor management platforms, and MS Office Suite (Excel, PowerPoint, Word).
• Background of hotel industry.

Key Requirements

• Bachelor’s degree in Business Administration, Facilities/Operations Management, or equivalent field (preferred).
• 4-8 years of experience in workplace management, corporate real estate, or facility operations, ideally in a corporate or multinational organization.
• Hands‑on experience in vendor management, asset management, and workplace administration.
• Understanding of maintenance processes, safety norms, compliance requirements, and cost control practices.
• Proficiency in MS Office Suite (Excel, PowerPoint, Word) and familiarity with workplace management systems.
• Strong communication, interpersonal, and stakeholder‑management skills.
• Excellent attention to detail, planning, coordination, and follow‑through.
• Ability to multitask, prioritize, and work efficiently under pressure.
• High ownership, reliability, and discretion.

Skills

• maintenance
• operations
• communication
• office
• workplace
• vendor management
• front office
• administration
• management