Business Analyst - Life Insurance

AlFuttaim; Dubai; Presencial; AED 180.000 - 280.000; Jornada completa

Descripción de la vacante

Orient Insurance in Dubai, UAE, is seeking a Business Analyst - Life Insurance to support business transformation and technology initiatives. You will translate business needs into structured requirements, coordinate with operations, technology teams, and external vendors, and drive life insurance transformation projects.

The role requires 7–10 years in business analysis with at least 5 years in Life Insurance, strong domain knowledge, and experience across the project lifecycle.

Formación

• 7–10 years of Business Analysis experience, with at least 5 years in Life Insurance.
• Bachelor's degree in a related discipline.
• Experience with Policy Administration Systems preferred.
• Strong knowledge of SDLC, Agile and Waterfall methodologies.
• Exposure to API integrations and core insurance ecosystems.

Responsabilidades

• Translate business needs into clear and structured requirements.
• Develop Business Requirement Documents and Functional Requirement Specifications.
• Develop User Stories, process flows, process maps, and use cases.
• Maintain requirements traceability throughout the project lifecycle.
• Coordinate with operations, technology teams, and external vendors throughout solution delivery.
• Support testing and business readiness activities.

Conocimientos

Business Analysis

Life Insurance

Requirements elicitation

Documentation

Functional Requirements

User Stories

Process mapping

SDLC knowledge

Agile delivery

Waterfall delivery

Stakeholder management

Testing support

Communication

Educación

Bachelor's degree in Business, Insurance, Information Technology, Computer Science, or related

Descripción del empleo

Business Analyst - Life Insurance Job Snapshot

Role: Business Analyst Location: Dubai, UAE Industry: Insurance Function: Business Analysis-Research Experience: 7-10 years of Business Analysis experience, including at least 5 years in Life Insurance Job Type: Full Time Work Arrangement: On-site

Position Overview Orient Insurance is hiring a Business Analyst - Life Insurance in Dubai, UAE within the Insurance industry to support business transformation and technology initiatives. The role will translate business needs into structured requirements, evaluate existing processes, define target workflows, and coordinate with operations, technology teams, and external vendors throughout solution delivery. Strong Life Insurance domain expertise and practical experience supporting insurance transformation projects are essential.

Job Details

Country: UAE City: Dubai Industry: Insurance Function: Business Analysis-Research Salary: Not disclosed Gender: No Preference Candidate Nationality: Not specified Job Type: Full Time Work Arrangement: On-site

Role Context

The Business Analyst will bridge business operations and technology delivery by converting stakeholder objectives, operational challenges, and process requirements into clear functional specifications. The position requires extensive Business Analysis experience combined with strong knowledge of Life Insurance.

Responsibilities extend from discovery and requirements elicitation through solution assessment, testing, change readiness, and requirements traceability across the project lifecycle.

Business Requirements and Analysis

• Engage with stakeholders to understand business objectives, processes, challenges, and requirements.
• Conduct requirements gathering workshops, discovery sessions, and stakeholder interviews.
• Translate business needs into clear and structured requirements.
• Prepare Business Requirement Documents and Functional Requirement Specifications.
• Develop User Stories, process flows, process maps, and use cases.
• Maintain requirements traceability throughout the project lifecycle.
• Ensure documented requirements accurately reflect agreed business needs.

Process Mapping and Optimization

Analyze existing processes to identify operational gaps, inefficiencies, and opportunities for improvement. The Business Analyst will recommend process enhancements and suitable automation opportunities while helping define target-state processes that support wider Life Insurance transformation objectives.

Business and Technology Coordination

• Act as the liaison between business users, technology teams, and external vendors.
• Translate operational requirements into information suitable for technical teams.
• Support solution design discussions.
• Assess whether proposed solutions satisfy documented business requirements.
• Facilitate communication between stakeholders throughout project delivery.
• Support collaboration and decision-making across business and technical teams.

Solution Assessment and Transformation

Participate in system demonstrations, gap analysis, fit-gap assessments, and vendor evaluations. The role will contribute business and Life Insurance domain knowledge when assessing potential platforms and solutions. Experience with Life Insurance Policy Administration Systems, digital insurance platforms, customer portals, mobile applications, and wider insurance technology ecosystems is particularly relevant.

Testing and Business Readiness

• Support System Integration Testing and User Acceptance Testing.
• Validate test scenarios against documented business requirements.
• Confirm that delivered functionality addresses agreed requirements.
• Assist with defect clarification where business input is required.
• Contribute to change management activities.
• Support user training and business readiness for solution implementation.

Life Insurance Systems Knowledge

The position requires strong understanding of Life Insurance processes and the systems that support them. Experience with Policy Administration Systems is preferred, particularly where candidates have participated in platform selection, implementation, or transformation projects. Exposure to API integrations and core insurance ecosystems will support effective analysis of dependencies between policy administration platforms, digital channels, and connected systems.

Required Skills

• Business Analysis.
• Life Insurance domain expertise.
• Requirement elicitation and documentation.
• Business Requirement Documents.
• Functional Requirement Specifications.
• User Stories and Use Cases.
• Process mapping and optimization.
• Gap analysis and process re-engineering.
• Stakeholder management and workshop facilitation.
• Requirements traceability.
• System Integration Testing support.
• User Acceptance Testing support.
• SDLC knowledge.
• Agile delivery methodologies.
• Waterfall delivery methodologies.
• Strong analytical and problem-solving capability.
• Excellent written and verbal communication.
• Collaboration and leadership skills.

Qualifications and Experience

• Bachelor 's degree in Business, Insurance, Information Technology, Computer Science, or a related discipline.
• 7-10 years of Business Analysis experience.
• At least 5 years of experience within the Life Insurance domain.
• Proven experience gathering and documenting business requirements.
• Experience analyzing processes and supporting insurance transformation initiatives.
• Experience with Life Insurance Policy Administration Systems is preferred.
• Exposure to digital insurance platforms, customer portals, and mobile applications is preferred.
• Experience with Policy Administration System selection, implementation, or transformation projects is advantageous.
• Knowledge of API integrations and core insurance ecosystems is preferred.
• CBAP, CCBA, or a similar Business Analysis certification is an advantage.

About Orient Insurance

Orient Insurance commenced operations in 1982 as part of Al-Futtaim Group and operates within the UAE insurance market. Headquartered in Dubai, the company has a paid-up capital of AED 500 million and maintains a branch network across the UAE, with additional operations in Oman, Saudi Arabia, and Bahrain.