Business Analyst | IT Max | Dubai, UAE

IT Max; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

IT Max in Dubai, UAE, seeks an experienced Business Analyst to bridge business stakeholders and software squads, translating complex needs into functional specs and FRs.

You will elicit requirements, model processes (BPMN/UML), and support UAT, while collaborating with PMs, architects, and QA to ensure digital transformation success. On-site, full-time. Immediate availability preferred.

Qualifications

• Bachelor's degree or higher in CS, IS, software engineering, or related field.
• 3–5 years of experience as a Business Analyst in enterprise software/IT consulting.
• Strong requirements elicitation, process modeling, and specification writing.

Responsibilities

• Elicit, analyze, and document business requirements, workflows, and integration needs.
• Lead structured stakeholder workshops and interviews to capture objectives.
• Translate goals into Functional Requirements Specifications and user stories.
• Model business processes, data flows, and system architectures using BPMN and UML.
• Manage requirement traceability matrices from inception to deployment.
• Collaborate with software developers, UI/UX designers, and QA during sprints.
• Support UAT planning, test case formulation, and defect triage sessions.
• Prepare documentation including user manuals, training guides, and handovers.

Skills

Business analysis

Requirements elicitation

Process modeling

Agile / Scrum

Stakeholder workshops

UML / BPMN

Education

Bachelor's degree in Computer Science

Bachelor's degree in Business Analytics

Tools

Jira

Confluence

Visio

Axure

Figma

Job description

Position Summary:

IT Max is seeking an experienced, highly technical, and accomplished Business Analyst to join our enterprise solutions team in Dubai, UAE. In this specialized business analysis and requirements engineering role, you will spearhead bridging the gap between business stakeholders and software engineering squads by translating complex business needs into precise functional specifications. You will work closely with project managers, software architects, and QA teams to design workflow models, analyze data processes, and ensure successful digital transformation deliveries. Ideal candidates bring a strong academic background in computer science or business analytics, deep practical mastery of agile requirements gathering and system modeling, and immediate availability for employment in Dubai.

Detailed Job Description:

As a Business Analyst at IT Max in Dubai, UAE, you will take full ownership of eliciting, analyzing, specifying, and validating business requirements for complex IT and software development projects. Your day-to-day responsibilities encompass conducting stakeholder workshops, documenting business processes (BPMN), creating detailed functional requirement specifications (FRS), and defining user stories with clear acceptance criteria. You will collaborate closely with software developers, quality assurance testers, and project managers throughout the software development life cycle (SDLC) to ensure solutions align perfectly with business objectives. Working in a dynamic enterprise environment, you will manage requirement traceability matrices, support user acceptance testing (UAT), and facilitate seamless cross-functional communication.

Key Responsibilities:

• Elicit, analyze, and document business requirements, operational workflows, and system integration needs.
• Conduct structured stakeholder workshops, interviews, and brainstorming sessions to capture project objectives.
• Translate high-level business goals into detailed Functional Requirement Specifications (FRS) and user stories.
• Model business processes, data flows, and system architectures using UML, BPMN, and flowcharting tools.
• Manage requirement traceability matrices (RTM) to ensure complete alignment from inception to deployment.
• Collaborate closely with software development squads, UI/UX designers, and QA engineers during sprint cycles.
• Support User Acceptance Testing (UAT) planning, test case formulation, and defect triage sessions.
• Prepare comprehensive documentation including user manuals, training guides, and system handovers.
• Facilitate clear communication between technical engineering teams and non-technical business stakeholders.

Required Qualifications & Skills:

• Bachelor’s degree in Computer Science, Business Analytics, Information Systems, Software Engineering, or related field.
• Minimum 3 to 5 years of professional experience as a Business Analyst in enterprise software or IT consulting.
• Strong practical expertise in requirements elicitation, process modeling, and functional specification writing.
• Solid working knowledge of Agile, Scrum, and Waterfall software development methodologies.
• Proficiency with requirements management and prototyping tools (e.g., Jira, Confluence, Visio, Axure, Figma).
• Exceptional analytical, problem-solving, workshop facilitation, and cross-functional communication skills.
• Professional availability for full-time employment on-site in Dubai, UAE.

Nice-to-Have Skills:

• Professional certifications such as Certified Business Analysis Professional (CBAP), PMI-PBA, or Certified ScrumMaster (CSM).
• Familiarity with SQL database querying, API integration concepts, and enterprise architecture frameworks.
• Prior working experience in financial services, telecommunications, or digital transformation consultancies in the UAE.
• Experience with data analysis and BI reporting tools (Power BI, Tableau).
• Bilingual proficiency in Arabic and English.

Application Information:

• Recruiter: IT Max Recruitment Team
• Contact Name: Unspecified (IT Max Talent Acquisition)
• Email: [e-mail]
• Phone: Unspecified
• Application URL: Unspecified
• Salary/Rate: Competitive and commensurate with experience
• Deadline: Open until filled
• Notice Period: Immediate to short notice preferred
• Contract Duration: Permanent / Full-Time

Recruitment Pro Tip:

When applying for regional technology opportunities at IT Max, ensure your resume explicitly highlights your hands-on technical expertise, regional market experience, and relevant project achievements matching the job title in your email subject line.