Business Analyst – ETRM Systems – Achieve Group – Dubai, UAE
The Business Analyst role with Achieve Group in Dubai supports a leading commodities multinational, focusing on ETRM system enhancement, business process optimization, and change management. This position is suited for a seasoned analyst who can bridge business needs with technical delivery in a fast‑paced commodities trading environment.
Job Details
- Country: UAE
- City: Dubai
- Industry: Oil & Energy
- Function: Business Analysis‑Research
- Salary: 20000-30000 monthly (Market estimated)
- Gender: Any
- Candidate Nationality: Any
- Job Type: Full‑time
Key Responsibilities
- Work closely with vendors and system integrators on requirements validation, functional design, test planning, data cleansing, and system migration strategies
- Act as the system subject matter expert, providing solutions to meet business requirements and resolving complex issues with solution architects and developers
- Lead or support projects and change initiatives to improve business processes and system efficiency
- Develop and execute testing strategies, prepare test cases, and perform functional and end‑to‑end testing
- Formulate mitigation plans to manage operational risks during system cutovers
- Serve as the main on‑site point of contact after system go‑live to respond to user queries and issues
- Deliver user training sessions and prepare user manuals and process documentation
- Provide Level 2 support for the ETRM system, managing incidents and change requests with development teams
- Support the design and implementation of an operational support model with defined SLA metrics
- Assist IT teams in maintaining stable operations of the core ETRM system and related applications
Ideal Profile
- Proven experience as a Business Analyst within commodities or energy trading environments
- Strong understanding of ETRM systems and trading workflows
- Experience working with vendors, system integrators, and cross‑functional stakeholders
- Strong analytical, problem‑solving, and documentation skills
- Ability to support change management, testing, and post‑implementation support activities
- Effective communication skills and a structured, detail‑oriented approach
Skills Set
- ETRM business analysis
- Requirements gathering and validation
- Functional design and testing
- System migration and cutover planning
- Change and incident management
- User training and documentation
- Stakeholder coordination
Why Join Us
- Opportunity to work with a global commodities trading organization
- Exposure to complex ETRM platforms and trading operations
- Collaborative and professional working environment
- Long‑term career development within energy and commodities markets
- Competitive compensation aligned with experience
About the Company
Achieve Group is a trusted recruitment and talent advisory firm supporting leading commodities, energy, and trading organizations. Based in Dubai, Achieve Group partners with employers that value analytical excellence, system reliability, and continuous improvement across their trading operations.