Business Analyst (Endur)- Senior Associate- Energy & Commodities

Publicis Groupe Holdings B.V; Dubai; On-site; AED 240,000 - 360,000; Full time

Benefits offered by this job

Wellness program

Generous paid leave and holidays

Comprehensive health benefits for you

Continued learning & development

Inclusive workplace

Job summary

Publicis Sapient is seeking a Senior Associate - Product Manager to collaborate with clients and engineering teams in the energy and commodities trading space, driving transformation through rapid releases and iterative feedback.

You will document requirements, build domain expertise, and support Endur-related configurations while contributing to test planning and documentation programs. Dubai-based role within a digital transformation environment.

Qualifications

• 4-7 years of Endur support experience with strong SQL and log analysis skills.
• Understanding of the commodity trading lifecycle and ITIL knowledge.
• Strong stakeholder communication and robust documentation abilities.

Responsibilities

• Capture and refine requirements into user stories, use cases and process diagrams.
• Assist in preparing test scenarios and UAT packs with clear acceptance criteria.
• Support data and configuration analysis under guidance from senior team members.
• Maintain documentation repositories for the domain (process flows, FAQs, SOPs).

Skills

Endur (OpenLink) experience

SQL

Log analysis

Commodity trading lifecycle

ITIL knowledge

Stakeholder communication

Documentation & communication

Tools

Jira

Confluence

Job description

Company description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession - combined with our culture of curiosity and relentlessness - enables us to accelerate our clients’ businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit publicissapient.com

Overview

Senior Associate -Product Manager

As a Product Manager, you will collaborate with clients and our engineering & product teams in the energy and commodities trading space, driving transformation by understanding business and end-customer needs and continuously deliver value through rapid release cycles and iterative feedback.

Responsibilities

Your Impact:

Role Purpose: Supports Senior BAs and delivery teams by documenting requirements, processes and test cases for Endur and surrounding systems, while building domain expertise.

• Capture and refine requirements into user stories, use cases and process diagrams.
• Assist in preparing test scenarios and UAT packs with clear acceptance criteria.
• Support data and configuration analysis under guidance from senior team members.
• Maintain documentation repositories for their domain (process flows, FAQs, SOPs).

Qualifications

Your Skills and Experience:

Must Have skills:

• 4-7 years of Endur support experience; strong SQL and log analysis skills; understanding of commodity trading lifecycle; ITIL knowledge; strong stakeholder communication
• Hands-on Endur (OpenLink) experience is mandatory for success in Client's environment.
• Basic understanding of trading or financial products.
• Strong documentation and communication skills.

Good to have skill:

• Exposure to Endur or other CTRM platforms.
• Familiarity with Agile practices and tools (Jira, Confluence).
• Any BA-focused training or coursework.

Set yourself apart with:

• Examples of clear documentation or analysis that unblocked senior stakeholders.
• Demonstrated initiative in learning trading or CTRM concepts.

Additional information

• Wellness program and employee assistance.
• Generous paid leave and holidays.
• Comprehensive health benefits for you and your family.
• Competitive compensation and benefits package.
• Access to ongoing learning and development opportunities.
• An inclusive workplace that promotes diversity and collaboration.