Bus Operations Team Leader – Safety & Efficiency

Ennismore; Abu Dhabi; On-site; AED 90,000 - 130,000; Full time

Benefits offered by this job

Accor benefits

Academy programs

Talent development

Planet 21 CSR initiatives

Job summary

Ennismore in Abu Dhabi is seeking a Bus Team Leader to oversee our transportation operations within the hospitality portfolio. You will lead a team of bus drivers, schedule routes, ensure safety compliance, and report performance metrics.

Fluency in English is required; Arabic a plus. The role requires flexibility to work evenings, weekends and holidays, on-site at our Abu Dhabi location. Join us to drive efficient operations across our guest transport services.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license is mandatory.
• First Aid and CPR certification is preferred.

Responsibilities

• Lead and manage a team of bus drivers, providing guidance, support, and performance feedback
• Coordinate daily bus operations, including route assignments and scheduling
• Ensure compliance with safety regulations and company policies
• Conduct regular safety inspections and maintain accurate records
• Address and resolve customer complaints and concerns
• Implement and monitor driver training programs
• Collaborate with maintenance teams to ensure proper vehicle upkeep
• Analyze route efficiency and suggest improvements
• Handle emergency situations and make quick, informed decisions
• Prepare and submit reports on team performance and operational metrics

Skills

Strong communication

Problem-solving & conflict resolution

Time management & organization

Knowledge of bus operations & safety

Basic computer applications

Public transportation knowledge (AbuDh

Local safety protocols & regulations

Education

High school diploma or equivalent

Valid driver's license

First Aid and CPR certification (preferred)

Job description

Ennismore in Abu Dhabi is seeking a Bus Team Leader to oversee our transportation operations within the hospitality portfolio. You will lead a team of bus drivers, schedule routes, ensure safety compliance, and report performance metrics.

Fluency in English is required; Arabic a plus. The role requires flexibility to work evenings, weekends and holidays, on-site at our Abu Dhabi location. Join us to drive efficient operations across our guest transport services.