Broker Operations Lead: Onboarding, KYC & Risk

Sfors; Dubai; On-site; AED 240,000 - 360,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

High-trust culture

Direct impact

Housing in Cyprus

Health insurance

Education support

Wellness program

Job summary

SFORS, a Dubai-based trading company, seeks a Broker Management Operations Specialist to join our growing team. You will manage the full lifecycle of trading accounts, act as the primary ops contact for brokers on KYC and contracts, and coordinate with internal teams to ensure smooth onboarding.

Ideal candidates have experience with KYC, document workflows, and a strong interest in financial markets. Proficiency in Jira, Confluence, Excel and Google Workspace, plus clear communication and

Qualifications

• Experience handling documents, external partners and internal processes.
• Experience with client verification, KYC or personal documents.
• Understanding of financial markets and trading.
• Proficient in Jira, Confluence, Excel and Google Workspace.
• Strong communication, attention to detail and structured work.
• English at B2 level or higher.

Responsibilities

• Manage the full lifecycle of trading accounts: opening, closing, transfers, and commissions.
• Serve as main ops contact for brokers on KYC, procedures, contracts; coordinate with teams.
• Maintain KYC database and support trader onboarding, including MiFID documents.
• Agree trader commissions and risk parameters with risk managers.
• Identify operational risks with Legal and Finance.
• Document and improve internal processes and policies.

Skills

KYC operations

Documentation

Communication

Attention to detail

English (B2+)

Tools

Jira

Confluence

Excel

Google Workspace

Job description

SFORS, a Dubai-based trading company, seeks a Broker Management Operations Specialist to join our growing team. You will manage the full lifecycle of trading accounts, act as the primary ops contact for brokers on KYC and contracts, and coordinate with internal teams to ensure smooth onboarding.

Ideal candidates have experience with KYC, document workflows, and a strong interest in financial markets. Proficiency in Jira, Confluence, Excel and Google Workspace, plus clear communication and