Broker Management Operations Specialist

SFORS; Dubai; On-site; AED 240,000 - 360,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

High-trust culture

Direct impact

Housing in Cyprus

Health insurance

Education support

Wellness program

Job summary

SFORS, a Dubai-based trading company, seeks a Broker Management Operations Specialist to join our growing team. You will manage the full lifecycle of trading accounts, act as the primary ops contact for brokers on KYC and contracts, and coordinate with internal teams to ensure smooth onboarding.

Ideal candidates have experience with KYC, document workflows, and a strong interest in financial markets. Proficiency in Jira, Confluence, Excel and Google Workspace, plus clear communication and

Qualifications

• Experience handling documents, external partners and internal processes.
• Experience with client verification, KYC or personal documents.
• Understanding of financial markets and trading.
• Proficient in Jira, Confluence, Excel and Google Workspace.
• Strong communication, attention to detail and structured work.
• English at B2 level or higher.

Responsibilities

• Manage the full lifecycle of trading accounts: opening, closing, transfers, and commissions.
• Serve as main ops contact for brokers on KYC, procedures, contracts; coordinate with teams.
• Maintain KYC database and support trader onboarding, including MiFID documents.
• Agree trader commissions and risk parameters with risk managers.
• Identify operational risks with Legal and Finance.
• Document and improve internal processes and policies.

Skills

KYC operations

Documentation

Communication

Attention to detail

English (B2+)

Tools

Jira

Confluence

Excel

Google Workspace

Job description

Hello!

We are SFORS - a trading company where traders become successful!

We specialize in trading on global financial markets and are one of the key players in the proprietary trading industry, as well as a leader in premarket trading.

For the past 20 years, the company has achieved consistent success in the stock market through significant investments in trader development, advanced trading technologies, a progressive risk management model, and the creation of effective trading strategies, all of which help traders achieve success.

SFORS operates exclusively with its own capital and does not raise or manage external investments.

As our team continues to grow, we are looking for a Broker Management Operations Specialist to join us.

Key Responsibilities

• Manage the full lifecycle of trading accounts: opening, closing, transfers and commission setup in reporting systems.
• Act as the main operational contact for brokers on account opening, KYC, procedures and contracts, and coordinate with internal teams.
• Maintain the KYC database and support trader onboarding, including documents for MiFID qualification.
• Agree trader commissions and risk parameters with risk managers.
• Identify potential operational risks together with Legal and Finance.
• Document and improve internal processes and policies.

Requirements

• Experience in an operations role involving work with documents, external partners and internal processes.
• Experience with client verification, KYC or handling personal documents.
• Understanding of financial markets and interest in trading.
• Confident use of Jira, Confluence, Excel and Google Workspace.
• Clear communication with external partners, attention to detail and a structured approach to work.
• English at B2 level or higher.

What We Offer

• Competitive and performance-aligned compensation package.
• Clear opportunities for long-term professional growth and strategic career development.
• A high-trust, collaborative environment with a strong ownership culture.
• Direct exposure to business decision-making with an opportunity to make a meaningful impact.

In Addition, We Provide

• Corporate housing access - up to 2-3 weeks of free accommodation per year in Larnaca (Cyprus) for vacations, business trips, or work-related travel.
• Comprehensive health insurance, including annual medical check-ups.
• Psychological support program (up to four sessions per month).
• Partial compensation for tennis training, gym memberships, other sports activities, rehabilitation, massages, and participation in competitions, including international events.
• Partial reimbursement for external professional education and certifications.
• Full access to internal educational, cultural, and entertainment initiatives, including guest lectures.