What You Will Own
Brand Strategy, Business Planning & P&L
- Own the short and long-term strategy for NOW across the GCC, translating market opportunities into clear commercial priorities and growth plans.
- Lead the annual business planning process, setting objectives for revenue, profitability, market share, distribution, portfolio development and brand investment.
- Take direct accountability for the brand P&L, including revenue, gross margin, marketing investment, trade spend and overall profitability.
- Manage the trade-offs between sales growth, margin, investment, pricing, inventory and long-term brand development.
- Lead regular business reviews, identify performance gaps and determine corrective actions to ensure commercial commitments are delivered.
Distribution & Channel Development
- Define and implement distribution strategy, ensuring optimal presence across key accounts, channels, and customer segments.
- Expand distribution in high-potential accounts while rationalising underperforming channels to improve efficiency and return on investment.
- Monitor channel contribution and account performance, reducing over-reliance on single customers or channels.
- Contribute to tender and institutional business planning, supporting pricing, participation decisions, and volume planning in coordination with commercial and regulatory teams.
- Align with Sales teams to ensure execution of distribution priorities and commercial plans.
Marketing Strategy & Budget Governance
- Develop and manage the annual brand marketing and trade budget across offline and online channels, ensuring alignment with strategic priorities and ROI targets.
- Allocate resources across medical, trade, and digital activities based on performance data, customer insights, and channel roles.
- Ensure full compliance with brand guidelines, regulatory requirements, and internal financial controls.
- Monitor budget utilisation, manage accruals and variances, and optimise spend effectiveness in coordination with Finance.
- Partner with principals to translate global strategies into locally relevant, compliant, and commercially effective marketing plans.
Brand Activation & Omnichannel Execution
- Translate brand strategy into integrated marketing plans covering medical promotion, trade activities, and digital campaigns.
- Ensure consistent execution of brand messaging, positioning, and visual identity across all channels and customer touchpoints.
- Drive campaign effectiveness by continuously evaluating performance and optimising promotional activities.
- Leverage digital platforms and data analytics to enhance customer engagement, improve campaign effectiveness, and support omnichannel growth.
Forecasting, Supply & Inventory Management
- Lead brand-level forecasting and demand planning, ensuring alignment with sales trends, promotional plans, and market dynamics.
- Work closely with Supply Chain to ensure product availability, minimise stock-outs, and maintain optimal service levels.
- Monitor inventory health, proactively managing slow-moving and near-expiry stock through corrective actions.
- Support lifecycle planning including launches, relaunches, and phase-outs in coordination with relevant functions.
- Identify portfolio gaps and contribute to new product initiatives, line extensions, and portfolio optimisation based on market needs and performance insights.
Field Excellence & Customer Engagement
- Define medical detailing priorities, target segments, and core messages aligned with brand strategy and scientific positioning.
- Develop and refine customer segmentation and targeting strategies to optimise field force effectiveness and resource allocation.
- Ensure field teams are equipped with compliant, up-to-date materials and clear execution objectives.
- Conduct selective field visits to assess execution quality, provide coaching, and ensure alignment with brand standards.
- Leverage CRM insights to refine targeting, improve engagement, and enhance customer experience.
Team Contribution & Cross-Functional Collaboration
- Contribute to building a high-performance, accountable, and collaborative team environment in line with NCH Culture DNA.
- Support team development through coaching, feedback, and alignment on objectives and priorities.
- Drive effective cross-functional collaboration to ensure alignment, speed, and execution excellence.
- Promote a culture of ownership, integrity, and continuous improvement across all interactions.
- Build and maintain strong relationships with key internal and external stakeholders to support brand growth and execution excellence.
Qualifications & Skills
- Bachelor's degree in Pharmacy, Nutrition, or a related field, with an MBA.
- 8+ years of experience in brand management and business development in the wellness/healthcare industry and across channels, including pharmacies, tender and e-commerce channels.
- Strong experience managing teams within nutraceuticals, dietary supplements, consumer healthcare or another relevant consumer-led sector.
- Proven responsibility for a significant brand, category, portfolio or business unit and hands-on experience managing P&L, revenue, gross margin, pricing, budgets and profitability.
- Experience managing international brand principals, manufacturers or regional partners is strongly preferred.
- Strong critical thinking, commercial negotiation, stakeholder management and influencing capabilities.