Branch Sales Support Executive

AlFuttaim; Dubai; On-site; AED 78,120 - 111,600; Full time

Job summary

AlFuttaim is hiring a Branch Sales Support Executive in Dubai to assist Toyota Dubai Festival City with documentation, delivery coordination, and stock accuracy. The role requires attention to detail, strong document verification, and coordination across multiple teams.

The ideal candidate will have experience in administration or sales support, proficiency in English and Arabic, and a customer‑focused mindset to ensure a smooth sales journey.

Qualifications

• Experience in administration, customer service, or sales support is advantageous.
• Proficient in English and Arabic with strong communication skills.
• High attention to detail when checking documents, records, invoices and customer information.

Responsibilities

• Support the sales team with vehicle paperwork, invoicing, delivery coordination and administrative follow‑up.
• Verify customer and finance documents for accuracy before processing.
• Coordinate vehicle deliveries with sales consultants, customers, registration teams, logistics and internal support functions.
• Assist with vehicle registration, ownership transfer documents, inspection requirements and dealership administration.
• Maintain accurate vehicle stock records and support inventory management at the branch.
• Track demo and showroom vehicles and ensure readiness for customer viewing.
• Coordinate vehicle preparation, display movement, and handover readiness.
• Ensure all documentation and delivery steps follow timelines and procedures.
• Work with stakeholders to resolve pending items and document gaps and delays.
• Support the customer journey with a smooth, professional sales experience.

Skills

Sales support

Customer service

Documentation

Attention to detail

Communication skills

Arabic language

English language

Stock management

Excel reporting

Team coordination

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Branch Sales Support Executive – Dubai, United Arab Emirates – Automotive – Full‑time

Salary: 7,000 – 10,000 AED (subject to confirmation).

Job Overview

Branch Sales Support Executive in Dubai supports Toyota Dubai Festival City by managing delivery paperwork, vehicle stock accuracy, registration tasks, demo vehicle coordination, and ensuring a smooth customer handover.

Key Responsibilities

• Support the sales team with vehicle documentation, invoicing, delivery coordination, and administrative follow‑up.
• Verify customer documents, finance documents, sales paperwork, and transaction details for accuracy before processing.
• Coordinate vehicle deliveries by following up with sales consultants, customers, registration teams, logistics teams, and internal support functions.
• Assist with vehicle registration, ownership transfer documents, inspection requirements, and related dealership administration.
• Maintain accurate vehicle stock records and support inventory management activities within the branch.
• Track demo vehicles, display vehicles, and showroom stock to keep records updated and ensure vehicles are ready for customer viewing.
• Coordinate vehicle preparation, display movement, handover readiness, and related branch sales support tasks.
• Ensure all documentation and delivery steps are completed within agreed timelines and company procedures.
• Work with multiple stakeholders to resolve pending items, document gaps, stock queries, and delivery delays.
• Support the customer journey by creating a smooth, professional, and well‑coordinated sales experience.
• Maintain accurate files, reports, trackers, and system updates linked to branch sales operations.
• Use Microsoft Office, especially Excel, to support reporting, tracking, and daily administration.
• Follow dealership policies, process requirements, and operational standards during all sales support activities.
• Contribute to a positive team environment by communicating clearly, supporting colleagues, and showing willingness to learn.

Ideal Profile

• Emirati candidate with Family Book is required.
• High School Diploma, Higher Diploma, or Bachelor’s Degree.
• Previous experience in administration, customer service, sales support, retail operations, or automotive dealership support is advantageous.
• Good knowledge of Microsoft Office applications, especially Excel.
• Strong communication skills in English and Arabic.
• Excellent attention to detail when checking documents, records, invoices, and customer information.
• Strong organizational ability with confidence to manage multiple priorities in a busy branch environment.
• Customer‑focused mindset with a genuine interest in delivering a smooth and professional sales journey.
• Good interpersonal skills and ability to work with sales teams, customers, operations teams, and support departments.
• Practical problem‑solving ability and willingness to follow up until tasks are completed.
• Proactive attitude, strong work ethic, and interest in long‑term career development in the automotive industry.
• Team‑oriented personality with willingness to learn dealership processes, vehicle delivery standards, and branch operations.

Skills Set

• Sales support
• Automotive administration
• Vehicle documentation
• Customer document verification
• Invoicing support
• Vehicle delivery coordination
• Stock record accuracy
• Inventory support
• Demo vehicle tracking
• Display vehicle coordination
• Vehicle registration support
• Transfer documentation
• Inspection coordination
• Dealership operations
• Customer service
• Branch administration
• Sales team coordination
• Microsoft Office
• Excel reporting
• Document control
• Administrative accuracy
• Communication skills
• Arabic communication
• English communication
• Stakeholder coordination
• Problem solving
• Teamwork
• Emiratization