Branch & Sales Experience Coordinator

Client of Besst Group; Abu Dhabi; On-site; AED 134,000 - 201,000; Full time

Job summary

Client of Besst Group is seeking a Branch and Sales Coordinator in Abu Dhabi to support the Branch Manager in daily operations, coordinate appointments, and promote treatments and services to meet sales targets while ensuring an exceptional client experience.

You will handle calls, inquiries, follow-ups, upsell packages, maintain client records, process payments, and assist with events and reports, with travel between branches as required.

Qualifications

• Bachelor's degree or equivalent in Health Management, Public Health, or a paramedical field.
• 3–5 years of relevant experience.
• Good communication skills.
• Strong marketing and sales skills.
• Effective persuasion skills.
• Ability to work effectively as part of a team.
• Ability to identify problems and resolve them.
• Customer-focused and service-oriented approach.
• Outgoing, energetic and friendly personality.

Responsibilities

• Support the Branch Manager in daily branch operations.
• Handle incoming calls, online inquiries, and outbound client follow-ups.
• Schedule, confirm and follow up on appointments for doctors and therapists.
• Promote and sell treatments packages and products through upselling and cross-selling.
• Achieve sales collection, lead conversion and KPI targets.
• Deliver excellent customer service, follow up on treatment satisfaction and handle complaints.
• Maintain accurate client records, treatment documentation and signed consent forms.
• Process client payments and prepare timely operational and sales reports.
• Coordinate sales, marketing and business development events.
• Perform opening and closing duties and cover for the Branch Manager when required.

Skills

Customer service

Sales

Communication

Teamwork

Time management

Education

Bachelor's degree in Health Management/Public Health/paramedical field

Job description

Client of Besst Group is seeking a Branch and Sales Coordinator in Abu Dhabi to support the Branch Manager in daily operations, coordinate appointments, and promote treatments and services to meet sales targets while ensuring an exceptional client experience.

You will handle calls, inquiries, follow-ups, upsell packages, maintain client records, process payments, and assist with events and reports, with travel between branches as required.