Sales Coordinator — Client Solutions & Office Ops

Saadiyat Rotana Resort & Villas; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Saadiyat Rotana Resort & Villas in Abu Dhabi is seeking a Sales Coordinator to manage the sales office’s administrative tasks and support the Director of Sales. You will maintain a filing system, prepare letters, update the sales database, and ensure timely signatures and responses.

The role requires a college diploma, strong computer skills, and excellent English; additional languages are an asset. You will handle inquiries, follow-ups, and month-end reports in a fast-paced hotel environment.

Qualifications

• College diploma and relevant previous work experiences.
• Good computer skills and perfect command of English; additional languages are a plus.

Responsibilities

• Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature.
• Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives.
• Maintain a prompt and accurate follow up and trace system for all correspondences.
• Handle all incoming calls and guest inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action.
• Ensure that the sales month end report is accomplished and submitted on time.
• Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours.
• Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment.
• Ensure that all equipment is in proper working order and cultivate care for all equipment used.

Skills

Effective Communication

Planning for Business

Supervising People

Teamwork

Customer Focus

Drive for Results

Adaptability

Understanding Hotel Operations

Understanding Differences

Supervising Operations

Education

College diploma

Tools

MS Office

Job description

Saadiyat Rotana Resort & Villas in Abu Dhabi is seeking a Sales Coordinator to manage the sales office’s administrative tasks and support the Director of Sales. You will maintain a filing system, prepare letters, update the sales database, and ensure timely signatures and responses.

The role requires a college diploma, strong computer skills, and excellent English; additional languages are an asset. You will handle inquiries, follow-ups, and month-end reports in a fast-paced hotel environment.