Branch Operations Leader — Flexible Work & Growth

HSBC; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Flexible working options

Career development opportunities

Job summary

HSBC in Abu Dhabi is seeking an experienced operations leader to plan, direct and control branch operations and administration. You will ensure high standards of service, manage back-office activities, and oversee cash treasury functions with strong control.

The role requires auditing discipline, risk awareness and a focus on customer-centric operations. The ideal candidate brings proven branch operations management experience, leadership skills, and deep knowledge of relevant products,

Qualifications

• Experience in Branch Operations Management and control.
• Proven leadership and resource management abilities.
• Strong understanding of products and procedures.
• Knowledge of risk, compliance and audit standards.
• Excellent planning and organizational skills.
• Graduation degree is essential for UAE visa eligibility.

Responsibilities

• Plan, direct and control branch operations and back-office support.
• Review audit reports and ensure recommendations are implemented.
• Evaluate operational efficiency and service quality against objectives.
• Approve reconciliations, certify suspense accounts and ensure accuracy.
• Manage branch cash treasury functions and safeguarding of keys.
• Promote customer-centric culture and cross-sell where appropriate.

Skills

Leadership & people management

Risk & compliance awareness

Planning & organizational skills

Product knowledge & procedures

Audit & control understanding

UAE visa qualification awareness

Education

Bachelor's degree required

Job description

HSBC in Abu Dhabi is seeking an experienced operations leader to plan, direct and control branch operations and administration. You will ensure high standards of service, manage back-office activities, and oversee cash treasury functions with strong control.

The role requires auditing discipline, risk awareness and a focus on customer-centric operations. The ideal candidate brings proven branch operations management experience, leadership skills, and deep knowledge of relevant products,