Boutique Sales Specialist: Luxury Clienteling & Service

Richemont; Dubai; Presencial; AED 100.000 - 167.000; Jornada completa

Descripción de la vacante

Richemont's Montblanc boutique in Dubai seeks a client-focused sales professional to build deep product knowledge and clearly communicate services, from care to stock availability.

You will master Montblanc selling techniques, embody brand values, and deliver outstanding service while maintaining boutique standards and stock presentation. The role emphasizes cultivating a loyal client base and participating in in-store promotions.

Formación

• Knowledge of Montblanc products and services is required.
• Ability to communicate services such as product care, aftersales and stock availability.
• Strong selling techniques and brand compliance.

Responsabilidades

• Develop in-depth knowledge of Montblanc and communicate with clients.
• Show extensive knowledge of corporate culture and brand values.
• Act as a reference for team spirit, behavior, and commitment.
• Master selling techniques to ensure efficient boutique operation.
• Exceed client expectations by delivering exceptional service.
• Handle complaints per company policy and involve managers when needed.
• Attract new clients and develop existing client database via clientelling.
• Capture customer data after each sale per brand policy.
• Coordinate in-store promotions and maximise stock on the shop floor.
• Ensure products are displayed within Maison guidelines and maintain boutique tidiness.

Descripción del empleo

Richemont's Montblanc boutique in Dubai seeks a client-focused sales professional to build deep product knowledge and clearly communicate services, from care to stock availability.

You will master Montblanc selling techniques, embody brand values, and deliver outstanding service while maintaining boutique standards and stock presentation. The role emphasizes cultivating a loyal client base and participating in in-store promotions.