Billing Executive

NMC; Sharjah; On-site; AED 56,000 - 89,000; Full time

Job summary

NMC in Sharjah is seeking a front desk receptionist to warmly greet patients, guide them to the right services and support billing at the point of care.

You will handle cash and card payments, enter services in the EMR, generate invoices, issue receipts, and maintain accurate statistics on promotions while answering customer queries.

The role requires a college diploma and good communication skills; prior experience in a clinical front desk is a plus. This is an on-site position in the UAE.

Qualifications

• College Diploma in any discipline.

Responsibilities

• Greet customers in a proper manner.
• Receive payment by cash & credit card.
• Enter services in the EMR according to policies & protocols.
• Generate invoices for cash & insurance.
• Issue receipts, provide refunds and balance to customers.
• Identify prices of services & tabulate bills in EMR.
• Count money in cash drawers at the start of shifts to ensure accuracy.
• Tally cash and credit sales at day end with EMR.
• Maintain statistics on promotions and campaigns in authorized format.
• Provide information to customer queries.
• Notify management of billing system issues.

Skills

Cash handling

EMR data entry

Customer service

Greeting patients

Education

College Diploma

Tools

EMR system

Job description

Responsible for serving patients at the front desk by greeting, welcoming and directing them appropriately.

Responsibilities:

• Greet customers in a proper manner.
• Receive payment by cash & credit card.
• Proper entry of services in the Electronic Medical Records (EMR) according to the institution policies & protocols.
• Generating the invoice both cash & insurance.
• Issue Receipts, provide refund and balance to customers.
• Identify prices of all services & tabulate bills in EMR. If any discrepancy found, inform clinic management/ Finance Manager.
• Count the money in cash drawers at the beginning of each shifts to ensure the amounts are correct and there are adequate coins.
• Tally the cash and credit sales at the end of the day with EMR.
• Proper data maintenance of statistics on promotion and campaigns in the authorized format.
• Provide proper information to customer queries.
• Notify management of all customer and billing system issues, that may arise.

Qualifications:

• College Diploma - Any discipline or related fields.