Patient Admin Executive

Careers at UAE; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Careers at UAE seeks a Patient Admin Executive in Dubai to manage front-desk patient payments and insurance billing workflows. You will handle cash, card, and voucher transactions, verify coverages, and maintain accurate billing records, contributing to smooth hospital cash flow.

The role requires a Bachelor’s degree and at least two years of relevant experience, with strong computer skills and excellent organizational abilities to support daily operations.

Qualifications

• Bachelor’s degree required; master’s is an advantage.
• Minimum 2 years of experience.
• Knowledge of insurance billing procedures.
• Knowledge of bookkeeping principles and practices.
• Knowledge in using computer and related software applications.
• Excellent organizational skills.
• Strong communication and interpersonal abilities.

Responsibilities

• Receive and disburse money using scanners, cash registers, or related equipment.
• Assist patients entering the establishment and respond to queries.
• Count money at start of shift to ensure accuracy.
• Compute and record totals of transactions.
• Collect cash, checks, cards, and vouchers as payment.
• Verify insurance card validity, coverage and claim status.
• Issue receipts and detailed bill summaries.
• Resolve customer complaints and update patient bills daily.
• Submit daily claim forms and related documents to accounts.

Skills

Customer service

Insurance billing

Bookkeeping

Computer skills

Communication skills

Organizational skills

Education

Bachelor's degree

Tools

Billing software

Job description

Patient Admin Executive

Job Description

• Receive and disburse money in NMCSH, Dubai. Usually involves use of electronic scanners, cash registers, or related equipment.

Responsibilities

• Great customer entering establishment.
• Answer patients’ queries, provide relevant information to patient about insurance companies procedures and policies.
• Count money in cash drawers at the beginning of shift to ensure that amount is correct.
• Compute and record totals of transactions.
• Collecting cash as per payment slip.
• Track the correct service with price as per request by the doctor.
• Receive payment by cash, cheque, credit card and vouchers.
• Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.
• Issue receipt & detailed summary of bills.
• Resolve customer complaints.
• Updating in patients bills.
• Informing interim In –patient billing summary to patient daily
• Submitting daily claim forms and related documents to accounts.
• Submitting previous day collecting to accounts.
• Compiling and maintaining of reports and records

Qualifications

• Bachelor’s Degree – Any discipline or related fields. Master’s degree will be an advantage
• Two years minimum of experience.
• Knowledge of insurance billing procedure.
• Knowledge of principles and practices of bookkeeping.
• Knowledge in using computer and related software applications
• Extreme organization skills
• Communication, interpersonal skills as applied to interaction with co- workers, supervisor and customers