Billing Coordinator

Aggreko; Sharjah; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

Competitive compensation package

Medical insurance

Training and development

Safety-focused culture

Job summary

Aggreko in Sharjah is seeking a Billing Coordinator to manage the customer contract billing process for the Middle East region. You will generate invoices, credit notes, and respond to inquiries, ensuring timely and compliant billing.

The role requires 2+ years in customer service or contract administration in a B2B environment, familiarity with Salesforce and M3 ERP, and a collaborative, detail-oriented approach to support month-end closing and process improvements.

Qualifications

• 2+ years in customer service/contract administration in a B2B environment, preferably rental operations.
• Strong written and verbal communication with attention to detail.
• Collaborative, proactive problem-solving with a results-oriented approach.
• Ability to manage multiple tasks and maintain data accuracy.

Responsibilities

• Generate accurate invoices, credit notes, and respond to customer inquiries.
• Review agreements and purchase orders to ensure billing accuracy and contractual compliance.
• Investigate and resolve billing discrepancies promptly.
• Collaborate with Customer Service, Sales, HR, and Operations to gather billing information.
• Monitor PO expiry dates and values to prevent overdue billing.
• Maintain organized billing records and support month-end closing.
• Identify opportunities to improve billing processes and KPIs.
• Participate in audits for invoice-related queries and documentation.

Skills

Microsoft Office

Communication

Attention to detail

Multi-tasking

Data accuracy

Tools

Salesforce

M3 ERP

Job description

Bring your energy to Aggreko as Billing Coordinator based in Sharjah.

You will be responsible for managing the breadth of the customer contract billing process ensuring timely accurate and compliant invoice production. The role will be focusing on billing for the Middle East region

What youll do as Billing Coordinator:

• Generate accurate timely invoices credit notes & respond to customer inquiries related to them.
• Ensure billing accuracy by reviewing agreements and purchase orders ensuring compliance with contractual terms and that all costs are captured and linked to agreements
• Investigate and resolve billing discrepancies and issues promptly
• Collaborate with Customer Service Hire Coordination team Sales and Operations to gather necessary billing information and ensure agreements are managed to the highest quality
• Collaborate with CSR HC on PO expiry dates and PO value monitoring to ensure no overdue billing due to expired or no LPOs.
• Maintain organized and efficient billing records and documentation
• Assist Credit Control in resolving queries disputes and expediting customer payments
• Respond promptly and professionally to internal and external customer queries
• Support month-end closing activities and contribute to internal reporting
• Identify opportunities for billing process improvements and monitor KPIs (Days to Invoice Days Unbilled Outstanding Customer Satisfaction)
• Participate in Audits for invoice related queried and supporting documentation to ensure completeness accuracy and compliance with process requirements.

You are:

• Minimum of 2 years of relevant customer service/ contract administration experience in a business-to-business environment preferably within rental operations.
• Working knowledge of Microsoft Office and ERP/CRM systems such as Salesforce and M3.
• Good written and verbal communication with attention to detail.
• Acollaborative lead withresults-orientedapproach throughfunctional mentorshipandproactive problem-solving
• Ability to manage multiple tasks maintain data accuracy and meet service level expectations.
• Self-driven organised and willing to learn all aspects of the hire lifecycle.

Heres what youll get:

• Competitive compensation package
• Industry-leading benefit plans including medical insurance
• Continuous training and development with career growth opportunities
• Safety-focused culture

Our people are can-do positive resilient and persistent.

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Equal employment opportunity

We welcome people from different backgrounds and cultures and respect peoples unique skills attitudes and experiences. We encourage everyone to be themselves at work because we know thats how we do our best for each other for our customers for the communities where we work and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko we will consider your application based on your qualifications and experience and not on your race colour ethnicity religion sex sexual orientation gender identity national origin disability or veteran status.

Required Experience:

IC