Bilingual School Reception & Admissions Coordinator

GEMS Education; Dubai; On-site; Confidential; Full time

Job summary

GEMS Royal Dubai School, a vibrant premium British curriculum school, is seeking a dynamic Receptionist to join our team for January 2027 start. You will be the first point of contact for students, parents, staff and visitors, delivering a warm, professional impression and supporting day-to-day reception and administrative functions.

Key duties include handling enquiries, booking tours, guiding admissions, updating the CRM, coordinating tours and events, and ensuring policy compliance.

Qualifications

• Bilingual Arabic/English with strong communication skills.
• College degree from a reputed university desirable.
• Team player who can collaborate with staff.
• Excellent organisational and time management skills.
• Experience with Phoenix, Salesforce, Excel, and MS Office.
• Marketing experience preferred.

Responsibilities

• Provide welcoming first point of contact for students, parents, staff and visitors.
• Provide information on location, curriculum, admissions procedures, and tours.
• Direct calls to appropriate school personnel as part of customer service.
• Assist Admissions team with enquiries, conversions and CRM updates.
• Support front-of-house and admin tasks; ensure adherence to policy.
• Coordinate school tours and enrolment events.

Skills

Bilingual Arabic/English

Team player

Organised

Time management

Customer service

Education

College degree desirable

Tools

Phoenix

Salesforce

Excel

Microsoft Office

Job description

GEMS Royal Dubai School, a vibrant premium British curriculum school, is seeking a dynamic Receptionist to join our team for January 2027 start. You will be the first point of contact for students, parents, staff and visitors, delivering a warm, professional impression and supporting day-to-day reception and administrative functions.

Key duties include handling enquiries, booking tours, guiding admissions, updating the CRM, coordinating tours and events, and ensuring policy compliance.