School Receptionist - Front of House & Tours

GEMS Education; Dubai; On-site; AED 40,000 - 70,000; Full time

Job summary

Gems International School in Dubai seeks aReceptionist to be the first point of contact for parents, visitors and staff, delivering high-quality customer service and information on admissions, tours and school procedures.

The role requires at least one year of receptionist or customer service experience, with fluent English. You will warmly welcome guests, manage inquiries, and support administrative tasks to help the Front of House team operate smoothly.

Qualifications

• A minimum of one year experience as a receptionist or in a customer service focused role.
• English is the first language (written and spoken).
• Strong interpersonal skills and ability to work in a diverse environment.

Responsibilities

• Provide information on location, curriculum, admissions and tours to callers or visitors.
• Answer telephone calls and direct inquiries to the appropriate school staff.
• Warmly welcome visitors and ensure a positive customer service experience.
• Maintain a caller/visitor database for monthly lead tracking and reporting.
• Support front of house administration and secretarial tasks for the team.

Skills

Customer service

Interpersonal skills

Multitasking

Secretarial skills

Job description

Gems International School in Dubai seeks aReceptionist to be the first point of contact for parents, visitors and staff, delivering high-quality customer service and information on admissions, tours and school procedures.

The role requires at least one year of receptionist or customer service experience, with fluent English. You will warmly welcome guests, manage inquiries, and support administrative tasks to help the Front of House team operate smoothly.