Bilingual Payment Ops Specialist (English & Chinese) Dubai

TAQAR CONSULTING CO. L.L.C; Dubai; On-site; AED 84,000 - 109,000; Full time

Benefits offered by this job

Annual performance bonus

Job summary

TAQAR CONSULTING CO. L.L.C in Downtown Dubai seeks a Payments Operations Specialist to monitor daily payment channel operations, ensure high transaction success rates, and support payment performance optimization.

You will track deposits/withdrawals, handle user inquiries, coordinate with third-party providers, and produce regular operational reports while adhering to risk and regulatory requirements.

Qualifications

• Bachelor's degree or higher in Finance, Accounting, or related field.
• Proficiency in English and Chinese is mandatory.
• 2–3 years of experience in payment operations, fintech, or internet industry preferred.
• Excel proficiency for data processing and reporting.

Responsibilities

• Monitor and manage daily payment channel operations, ensuring high transaction success rates and system stability.
• Track deposit and withdrawal transactions, identify irregularities, and resolve transaction-related issues promptly.
• Handle user payment inquiries, failed transactions, and exceptional orders to improve the overall payment experience.
• Assist in coordinating with and maintaining relationships with third-party payment service providers.
• Prepare regular operational reports, analyze transaction data, and support payment performance optimization.
• Ensure daily payment operations comply with internal risk management policies and regulatory requirements.

Skills

English

Chinese

Excel

Communication

Education

Bachelor's degree or above

Job description

TAQAR CONSULTING CO. L.L.C in Downtown Dubai seeks a Payments Operations Specialist to monitor daily payment channel operations, ensure high transaction success rates, and support payment performance optimization.

You will track deposits/withdrawals, handle user inquiries, coordinate with third-party providers, and produce regular operational reports while adhering to risk and regulatory requirements.