Payment Operations (Chinese mandatory)

TAQAR CONSULTING CO. L.L.C; Dubai; On-site; AED 84,000 - 109,000; Full time

Benefits offered by this job

Annual performance bonus

Job summary

TAQAR CONSULTING CO. L.L.C in Downtown Dubai seeks a Payments Operations Specialist to monitor daily payment channel operations, ensure high transaction success rates, and support payment performance optimization.

You will track deposits/withdrawals, handle user inquiries, coordinate with third-party providers, and produce regular operational reports while adhering to risk and regulatory requirements.

Qualifications

• Bachelor's degree or higher in Finance, Accounting, or related field.
• Proficiency in English and Chinese is mandatory.
• 2–3 years of experience in payment operations, fintech, or internet industry preferred.
• Excel proficiency for data processing and reporting.

Responsibilities

• Monitor and manage daily payment channel operations, ensuring high transaction success rates and system stability.
• Track deposit and withdrawal transactions, identify irregularities, and resolve transaction-related issues promptly.
• Handle user payment inquiries, failed transactions, and exceptional orders to improve the overall payment experience.
• Assist in coordinating with and maintaining relationships with third-party payment service providers.
• Prepare regular operational reports, analyze transaction data, and support payment performance optimization.
• Ensure daily payment operations comply with internal risk management policies and regulatory requirements.

Skills

English

Chinese

Excel

Communication

Education

Bachelor's degree or above

Job description

Payment Operations Specialist

Location: Downtown Dubai, UAE

Salary: AED 7,500 – 9,800 per month (Total Compensation)

Annual Bonus: Performance-based, subject to annual evaluation

Key Responsibilities

• Monitor and manage daily payment channel operations, ensuring high transaction success rates and system stability.
• Track deposit and withdrawal transactions, identify irregularities, and resolve transaction-related issues promptly.
• Handle user payment inquiries, failed transactions, and exceptional orders to improve the overall payment experience.
• Assist in coordinating with and maintaining relationships with third-party payment service providers.
• Prepare regular operational reports, analyze transaction data, and support payment performance optimization.
• Ensure daily payment operations comply with internal risk management policies and regulatory requirements.

Requirements

• Bachelor's degree or above, preferably in Finance, Accounting, or a related field.
• Proficiency in both English and Chinese is mandatory.
• Open to candidates of all nationalities; Chinese-speaking candidates are preferred.
• 2–3 years of experience in payment operations, financial services, fintech, or the internet industry is preferred.
• Fresh graduates or candidates with limited experience may also be considered if they demonstrate strong potential and the following qualities:
• • Quick thinking and strong problem-solving abilities.
  • Excellent numerical sensitivity and analytical skills.
  • Good understanding of financial systems, payment processes, and fund flows.
  • Fast learning ability, strong initiative, and adaptability.
• Basic data processing and reporting skills, particularly proficiency in Microsoft Excel.
• Detail-oriented, responsible, and execution-driven, with strong communication and coordination skills.

Compensation & Benefits

• Monthly Total Compensation: AED 7,500 – 9,800.
• Annual Performance Bonus: Awarded based on individual performance and annual evaluation.
• Work Location: Downtown Dubai