Bilingual Partner Relations Lead (Uzbek/Russian)

XM; Dubai; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Attractive remuneration package

International training opportunities

Job summary

XM in Dubai is seeking an Uzbek and Russian-speaking Partner Relations Manager to strengthen loyalty and maximise lifetime value among our partners. You will act as the main partner contact, tailor initiatives, monitor satisfaction, and identify upsell opportunities while staying current with product promotions.

Requirements include a business degree, fluency in Uzbek, Russian and English, and the ability to build strong relationships, work autonomously, and perform under pressure.

Qualifications

• Degree in a business-related field.
• Experience in a similar position will be considered an advantage.
• Fluent Uzbek and Russian speaker with excellent oral and written skills in English.

Responsibilities

• Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value.
• Act as the main contact for Partners, fostering strong relationships through personalised support
• Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
• Analyse Partners’ behavior to uncover opportunities for upselling and customisation of products and services
• Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
• Communicate ideas and suggestions for platform improvements to the Business Development teams
• Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
• Undertake any other relevant task as assigned

Skills

Uzbek language

Russian language

English communication

Education

Business related degree

Job description

XM in Dubai is seeking an Uzbek and Russian-speaking Partner Relations Manager to strengthen loyalty and maximise lifetime value among our partners. You will act as the main partner contact, tailor initiatives, monitor satisfaction, and identify upsell opportunities while staying current with product promotions.

Requirements include a business degree, fluency in Uzbek, Russian and English, and the ability to build strong relationships, work autonomously, and perform under pressure.