Bilingual Clinic Front Desk Coordinator Abu Dhabi

Royal Health Group; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Royal Health Group is seeking a friendly and professional clinic receptionist for its Abu Dhabi location. The role involves handling patient registrations, scheduling, billing, and inquiries while ensuring confidentiality and compliance with UAE healthcare regulations.

Candidates should have strong English and Arabic communication skills, basic computer knowledge, and prior reception experience in a clinic or hospital setting. Multitasking and customer service excellence are essential.

Qualifications

• Good communication skills in English and Arabic are required.
• Previous clinic or hospital reception experience is preferred.
• Basic computer skills, including Microsoft Office and appointment systems.
• Friendly attitude, professional appearance, and good customer service.
• Ability to multitask and work under pressure.

Responsibilities

• Book, confirm, cancel, and reschedule appointments.
• Answer phone calls, WhatsApp messages, and patient inquiries.
• Register patients and update their information in the clinic system.
• Coordinate appointments with doctors and nurses.
• Handle billing, payments, receipts, and insurance documentation when required.
• Explain clinic services and direct patients to the appropriate department.
• Maintain patient confidentiality and organize medical records.
• Keep the reception and waiting area clean and professional.
• Follow clinic policies and applicable UAE healthcare regulations.

Skills

English & Arabic communication

Clinic reception experience

Multitasking

Customer service

Tools

Microsoft Office

Appointment systems

Job description

Royal Health Group is seeking a friendly and professional clinic receptionist for its Abu Dhabi location. The role involves handling patient registrations, scheduling, billing, and inquiries while ensuring confidentiality and compliance with UAE healthcare regulations.

Candidates should have strong English and Arabic communication skills, basic computer knowledge, and prior reception experience in a clinic or hospital setting. Multitasking and customer service excellence are essential.