Clinic Receptionist & Patient Services Coordinator

Czech Rehabilitation Hospital; Abu Dhabi; On-site; AED 36,000 - 60,000; Full time

Job summary

Czech Rehabilitation Hospital in Abu Dhabi is seeking a professional clinic receptionist to excel in welcoming patients, managing appointments, and answering inquiries. You will register patients, maintain accurate records in the clinic system, and coordinate with doctors and nurses to ensure smooth daily operations.

This role requires clear English and Arabic communication, strong customer service, and the ability to multitask under pressure while upholding patient confidentiality and UAE

Qualifications

• Good communication skills in English and Arabic is required.
• Previous clinic or hospital reception experience is preferred.
• Basic computer skills, including Microsoft Office and appointment systems.
• Friendly attitude, professional appearance, and good customer service.
• Ability to multitask and work under pressure.

Responsibilities

• Welcome patients and visitors politely.
• Book, confirm, cancel, and reschedule appointments.
• Answer phone calls, WhatsApp messages, and patient inquiries.
• Register patients and update their information in the clinic system.
• Coordinate appointments with doctors and nurses.
• Handle billing, payments, receipts, and insurance documentation when required.
• Explain clinic services and direct patients to the appropriate department.
• Maintain patient confidentiality and organize medical records.
• Keep the reception and waiting area clean and professional.
• Follow clinic policies and applicable UAE healthcare regulations.

Skills

Communication

English Arabic

Customer service

Microsoft Office

Attention to detail

Tools

Microsoft Office

Appointment system

Job description

Czech Rehabilitation Hospital in Abu Dhabi is seeking a professional clinic receptionist to excel in welcoming patients, managing appointments, and answering inquiries. You will register patients, maintain accurate records in the clinic system, and coordinate with doctors and nurses to ensure smooth daily operations.

This role requires clear English and Arabic communication, strong customer service, and the ability to multitask under pressure while upholding patient confidentiality and UAE