BF Service Expert Apprentice - Pappas Taverna

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality chain in Abu Dhabi is seeking a Guest Service Expert to deliver exceptional service to guests. Responsibilities include setting tables, serving food, and maintaining a clean work environment. Ideal candidates will have a high school diploma and customer service skills. No prior experience is necessary, making this an excellent opportunity for those new to the hospitality industry.

Qualifications

• Less than 1 year related work experience.
• No supervisory experience required.

Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meal.
• Set tables, communicate with the kitchen, and serve guests.
• Maintain a clean and safe workplace according to policies.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to build a memorable and unique experience with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for extended periods; move over sloping, uneven, or slippery surfaces), manage the menu (read and visually verify information), and take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to deliver excellent service to our guests and support our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.