Bellman

Oaks Hotels, Resorts & Suites; Dubai; On-site; AED 56,000 - 78,000; Full time

Job summary

Oaks Ibn Battuta Gate Hotel Dubai is seeking a friendly lobby host to welcome every guest on arrival and bid them farewell at departure. You will act as a guide, ambassador and information source, ensuring a smooth start and end to each stay.

The role requires high-interaction with guests, flexible attitude, and extensive knowledge of hotel operations to assist and inform in a five-star environment.

Qualifications

• High School Diploma required.
• Previous experience in a 5-star hotel is essential.
• Passionate about hospitality.
• Positive learning attitude.
• Excellent communication and guest service skills.

Responsibilities

• Greet guests and assist with arrivals and departures at the lobby.
• Act as guide, ambassador and information source for guests.
• Control lobby traffic and assist guests as they move through the hotel.
• Demonstrate extensive knowledge of hotel operations to provide superior service.

Skills

Guest service

Communication

Hospitality

Positive attitude

Education

High School Diploma

Job description

Job Description

Job Location

Oaks Ibn Battuta Gate Hotel Dubai

At Oaks, we’ve got over 55 destinations across Australia, New Zealand, Asia and beyond — and we’re always ready to be explored, experienced, or turned into something unexpected. You’ll find us right where the action is: vibrant teams, a workplace culture that doesn’t take itself too seriously, and real room to grow.

Whether it’s a city stopover or a beachside resort, every Oaks property runs on the energy of people who genuinely enjoy what they do. If you want to work somewhere with personality, purpose, and the kind of team that ends up in the same group chat — there’s an Oaks with your name on it.

You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye. You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role.

Qualifications

• High School Diploma
• Previous experience in a 5-star hotel is essential.
• Passionate about hospitality
• Positive learning attitude
• Excellent communication and guest service skills.

Requirements