Bellman

Minor Hotels; Dubai; On-site; AED 67,000 - 134,000; Full time

Job summary

Oaks Ibn Battuta Gate Hotel Dubai is seeking a guest-facing host to ensure a warm welcome and a friendly goodbye for arriving and departing guests. You will serve as a key ambassador, guiding guests and sharing information about the hotel and surrounding area.

The role requires being highly guest-interactive, flexible, and possessing extensive knowledge of hotel operations to deliver exceptional service at the lobby level.

Qualifications

• High School Diploma
• Previous experience in a 5-star hotel is essential.
• Passionate about hospitality.
• Excellent communication and guest service skills.

Responsibilities

• Welcomes guests with a warm, friendly greeting and a gracious farewell.
• Acts as guide and information source for guests and the hotel.
• Controls lobby traffic and assists guests, demonstrating broad hotel knowledge.

Skills

Excellent communication

Guest service skills

Positive learning attitude

Hospitality passion

5-star hotel experience

Education

High School Diploma

Job description

Job Location:

Oaks Ibn Battuta Gate Hotel Dubai

At Oaks, we’ve got over 55 destinations across Australia, New Zealand, Asia and beyond — and we’re always ready to be explored, experienced, or turned into something unexpected. You’ll find us right where the action is: vibrant teams, a workplace culture that doesn’t take itself too seriously, and real room to grow.

Whether it’s a city stopover or a beachside resort, every Oaks property runs on the energy of people who genuinely enjoy what they do. If you want to work somewhere with personality, purpose, and the kind of team that ends up in the same group chat — there’s an Oaks with your name on it.

Job Description

You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye. You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role.

Qualifications

• High School Diploma
• Previous experience in a 5-star hotel is essential.
• Passionate about hospitality
• Positive learning attitude
• Excellent communication and guest service skills.