Bellman

Minor International; Abu Dhabi; On-site; AED 40,000 - 80,000; Full time

Job summary

Minor International in Abu Dhabi is seeking a capable Bell Desk team member to anticipate guest needs and handle inquiries, ensuring smooth day-to-day operations at the bell service desk.

You will greet guests, assist with luggage, manage messages to rooms, and coordinate transportation while maintaining a welcoming lobby environment.

Qualifications

• High School Diploma.
• Passionate about hospitality.
• Positive learning attitude.
• Good communication skills.

Responsibilities

• Greet and acknowledge guests in a polite and friendly manner.
• Assist guests with luggage and provide luggage storage service.
• Coordinate delivery of messages and items to guest rooms.
• Assist guests requiring special attention.
• Ensure the lobby area is clean and tidy at all times.
• Support transportation arrangements including taxis and private vehicles.
• Handle all guest inquiries and bell desk requests.
• Support other hotel areas as required during shifts.

Skills

Hospitality

Communication skills

Positive attitude

Education

High School Diploma

Job description

To anticipate all guest needs and handle all guest inquiries
To participate in the effective day to day operation at the Bell service desk.
To have complete knowledge of the hotel products and services including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other properties.
To ensure lobby area is clean and tidy at all times.
To greet and acknowledge all guests welcoming them in a polite and friendly manner.
Assist guests with the luggage and provide a luggage storage service for guest.
To coordinate delivery of messages and other items to the guest room
To assist guests who require special attention.
Complete all other shift duties as outlined on shift checklist.
To assist in ensuring that the transportation arrangements of the hotel work perfectly including the coordination of taxis private vehicles limousines and other vehicles.
Assist all other areas of the hotel when required.

Qualifications

High School Diploma
Passionate about hospitality
Positive learning attitude
Good communication skills

Additional Information

Remote Location

Remote Work

No

Employment Type

Full-time