Bell Attendant

Rotana; Fujairah; On-site; AED 20,000 - 31,000; Full time

Job summary

Rotana is seeking a Bellboy for our Fujairah property to provide professional, guest-focused service from arrival through departure. You will assist guests with luggage, deliver messages and newspapers, and coordinate with departments to ensure a memorable stay.

The role requires a diploma in hospitality or concierge training and Russian language skills, with full on-site employment and GCC national eligibility. Join a leading hospitality group in the UAE.

Qualifications

• Diploma in hospitality or concierge training required.
• Front desk/concierge experience preferred.
• Strong customer service focus and professional presentation.

Responsibilities

• Greet and assist guests from arrival to departure.
• Coordinate with other departments to ensure smooth service.
• Maintain knowledge of hotel services and local attractions.
• Use Opera system to access guest profiles and preferences.
• Handle luggage to rooms and during check-out.
• Deliver messages, packages, and newspapers promptly and professionally.

Skills

Russian

Education

Diploma in Hospitality

Job description

Job Location: Fujairah, United Arab Emirates

Work Mode: On-site

Date Posted: 9 October 2026

Job Reference/ID: 5482245_en

Job Description / Role:

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience.

Key Responsibilities:

• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure
• Maintain effective communication with all related departments to ensure smooth service delivery
• Maintain an up to date knowledge of the hotel and local services
• Maintain awareness of guest profile through Opera guest profile system
• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out
• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner
• Deliver morning newspapers to rooms
• Deliver guest messages and other deliveries immediately without delay in a professional manner
• Ensure concierge desk and store room is clean tidy and well organized

Education Qualifications: You should ideally have a diploma in hospitality or a vocational training in the concierge section within a hotel.

Skills Required:

Languages: Russian

Employment / Job Type: Full Time

Nationality: GCC National

About the Company:

Abu Dhabi headquartered hotel management company and one of the largest homegrown operators in the Middle East and Africa. Founded in the 1990s, Rotana manages properties under Rotana Hotels and Resorts, Centro, Rayhaan, Arjaan, and Edge, covering business hotels, resorts, and serviced apartments across the Gulf, Africa, and Eastern Europe.

Company Industry: Hospitality

Department / Functional Area: Front Office

Closing Date: 9 November 2026