Bell Attendant

SO/ Hotels & Resorts; Dubai; On-site; AED 28,000 - 45,000; Full time

Job summary

SO/ Ras Al Khaimah is seeking a friendly and proactive guest service associate to welcome guests and assist with luggage during check-in and check-out, escort guests to rooms, and respond to requests from the lobby area.

Experience in hospitality is preferred, and a professional appearance and strong communication skills are essential to thrive in this luxury setting in the UAE.

Qualifications

• High School diploma or equivalent.
• Previous hospitality experience preferred.
• Good communication and customer service skills.
• Professional appearance and demeanor.

Responsibilities

• Guest Assistance: Help guests with luggage during check-in and check-out.
• Escort: Accompany guests to their rooms, explain room features and amenities.
• Delivery: Handle guest requests for deliveries, messages, or special items.
• Lobby Presence: Maintain an attentive presence in the lobby to assist guests.
• Valet Support: Provide support to valet services as needed.

Skills

Guest assistance

Customer service

Communication

Professional appearance

Education

High School diploma or equivalent

Job description

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

• Guest Assistance: Help guests with luggage during check-in and check-out.
• Escort: Accompany guests to their rooms, explain room features and amenities.
• Delivery: Handle guest requests for deliveries, messages, or special items.
• Lobby Presence: Maintain an attentive presence in the lobby to assist guests.
• Valet Support: Provide support to valet services as needed.

Qualifications

• High School diploma or equivalent.
• Previous hospitality experience preferred.
• Physical fitness for lifting and moving luggage.
• Good communication and customer service skills.
• Professional appearance and demeanor.