Beauty Store Supervisor — Lead, VIP Clienteling & Sales

Chalhoub Group; Abu Dhabi; On-site; AED 55,000 - 75,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group in Abu Dhabi is hiring a Store Supervisor for NARS to drive performance, elevate client experience, and oversee day-to-day operations.

You will lead a team, uphold brand standards, and contribute to achieving sales and customer service goals. Fluency in English and Arabic, plus makeup skills, are essential.

The role offers diverse opportunities within a luxury retail environment, with comprehensive benefits and growth potential.

Qualifications

• Fluent in English and Arabic.
• Previous Store Supervisor or team-lead experience.
• Strong makeup application skills and passion for beauty.
• Excellent communication and leadership abilities.

Responsibilities

• Lead by example and represent NARS values and brand standards across all customer and team interactions.
• Drive sales performance through effective coaching, engagement, and selling techniques.
• Manage team scheduling, performance, engagement, and daily floor coverage.
• Deliver exceptional customer service and build strong client relationships, including VIP client management.
• Handle customer feedback and complaints professionally and efficiently.
• Maintain high standards of visual merchandising, store presentation, grooming, and stock replenishment.
• Stay informed on products, beauty trends, and competitor activity, sharing relevant insights with key stakeholders.
• Manage inventory, stock movements, and audit preparation in line with company procedures.
• Ensure compliance with retail, safety, security, HR, and operational standards.
• Execute store events, projects, and clienteling activities to drive customer engagement and sales.

Skills

Bilingual English/Arabic

Store leadership

Beauty knowledge

Customer service

Job description

Chalhoub Group in Abu Dhabi is hiring a Store Supervisor for NARS to drive performance, elevate client experience, and oversee day-to-day operations.

You will lead a team, uphold brand standards, and contribute to achieving sales and customer service goals. Fluency in English and Arabic, plus makeup skills, are essential.

The role offers diverse opportunities within a luxury retail environment, with comprehensive benefits and growth potential.