Beauty Specialist - Bloomingdale's Dubai Mall

مجموعة الطاير; Dubai; On-site; AED 72,000 - 108,000; Full time

Job summary

Bloomingdale's Dubai Mall is seeking a Beauty Specialist to deliver exceptional customer experiences by identifying needs and recommending luxury beauty products.

In this role, you will build relationships with clients, maintain brand standards, and strive to meet sales targets while representing Bloomingdale’s and Al Tayer Insignia in a premium luxury setting.

Qualifications

• Training or certification in Cosmetology, Beauty Therapy, or Make-up.
• 1–2 years of retail sales or customer service experience within the beauty industry.

Responsibilities

• Welcome customers into the store and engage them through effective questioning to understand their needs
• Recommend, demonstrate, and sell appropriate products, including cross-selling and link selling
• Close sales professionally and provide efficient till point service
• Build and maintain relationships with regular and key customers through follow-ups
• Handle customer complaints professionally and escalat when required
• Inform customers about in-store promotions and brand initiatives
• Ensure products are merchandised and maintained in line with brand, hygiene, and visual merchandising guidelines
• Rotate stock to ensure older stock is displayed ahead of newer deliveries
• Maintain high housekeeping standards, including counters, shelves, and window displays
• Monitor daily stock levels and recommend replenishment orders to the Store Manager or Counter Supervisor
• Complete all store and administrative tasks accurately and within timelines, including customer database updates
• Maintain personal grooming and presentation standards at all times
• Comply with company policies, procedures, and operational guidelines

Skills

Customer service

Sales expert

Retail

Luxury brand experience

Education

Cosmetology cert

Beauty therapy cert

Job description

Beauty Specialist - Bloomingdale's Dubai Mall

Job Description

About Us

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands across the Beauty, Home, Fashion, and Hospitality sectors. Our brands include Bloomingdale’s, Harvey Nichols, and Armani, to name just a few.

Job Purpose

To deliver an exceptional customer experience by identifying customer needs, offering expert advice, and demonstrating suitable products. The role focuses on building strong customer relationships, maintaining store standards, achieving sales targets, and fostering long-term customer loyalty.

Responsibilities

Key Roles and Responsibilities

Customer Experience & Sales

Welcome customers into the store and engage them through effective questioning to understand their needs

Recommend, demonstrate, and sell appropriate products, including cross-selling and link selling

Close sales professionally and provide efficient till point service

Build and maintain relationships with regular and key customers through follow-ups

Handle customer complaints professionally and escalat when required

Inform customers about in-store promotions and brand initiatives

Store Operations & Visual Standards

Ensure products are merchandised and maintained in line with brand, hygiene, and visual merchandising guidelines

Rotate stock to ensure older stock is displayed ahead of newer deliveries

Maintain high housekeeping standards, including counters, shelves, and window displays

Monitor daily stock levels and recommend replenishment orders to the Store Manager or Counter Supervisor

Administration & Compliance

Complete all store and administrative tasks accurately and within timelines, including customer database updates

Maintain personal grooming and presentation standards at all times

Comply with company policies, procedures, and operational guidelines

Qualifications

Job Requirements

Education / Certification

• Training or certification in Cosmetology, Beauty Therapy, or Make-up

Experience

• 1–2 years of retail sales or customer service experience within the beauty industry