Beauty Consultant - Harvey Nichols

Al Tayer Group; Abu Dhabi; On-site; AED 45,000 - 75,000; Full time

Job summary

Al Tayer Group's luxury retail division seeks a customer-focused sales associate to identify shopper needs, offer informed advice and demonstrate suitable products while building relationships with valued customers.

You will uphold store standards, meet sales targets, merchandise, manage stock, and handle daily administrative tasks while delivering exceptional service in a premium luxury environment. Professional grooming and brand image are essential.

Qualifications

• High School Level education is required.
• 1–2 years retail sales or customer service experience preferable.

Responsibilities

• Meet and exceed sales targets set by the Line Manager.
• Identify and fulfill our customers’ needs and thus provide quality advice and exceptional service.
• Grooming and conduct should reflect the brand image of luxury and prestige, in adherence with the company’s policy.
• As per the standards set out in the Beauty Room training and manual ; provide beauty treatments to customers, maintain the beauty room standards and ensure it is ready for use at all times
• Merchandise products as per guidelines, ensuring accurate stock rotation.
• Maintain housekeeping and hygiene standards, including window displays and cleaning of shelves.
• Check stock levels daily and recommend orders to the Line Manager to replenish and maintain optimum stock levels.
• Ensure all applicable administration is completed accurately and on time, including customer database cards.
• Comply with all company policies and procedures.
• Seek opportunities to increase sales, for example, link selling.
• Advise customers about promotions in store.

Skills

Customer service

Sales

Education

High School Level

Job description

Job description

About Us

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!

Job Purpose

To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty

Functional Roles and Responsibilities

• Meet and exceed sales targets set by the Line Manager.
• Identify and fulfill our customers’ needs and thus provide quality advice and exceptional service.
• Grooming and conduct should reflect the brand image of luxury and prestige, in adherence with the company’s policy.
• As per the standards set out in the Beauty Room training and manual ; provide beauty treatments to customers, maintain the beauty room standards and ensure it is ready for use at all times
• Merchandise products as per guidelines, ensuring accurate stock rotation.
• Maintain housekeeping and hygiene standards, including window displays and cleaning of shelves.
• Check stock levels daily and recommend orders to the Line Manager to replenish and maintain optimum stock levels.
• Ensure all applicable administration is completed accurately and on time, including customer database cards.
• Comply with all company policies and procedures.
• Seek opportunities to increase sales, for example, link selling.
• Advise customers about promotions in store.

Qualifications

Education/Certification and Continued Education

• High School Level

Years of Experience

• 1 to 2 years retail sales or customer service experience preferable