Beauty Specialist - Bloomingdale's Dubai Mall

Al Tayer Group; Dubai; Sur place; AED 60 000 - 96 000; Plein temps

Résumé du poste

Al Tayer Group in Dubai invites applications for a Beauty Retail Consultant. You will greet customers, identify needs, and recommend products to drive sales while upholding brand standards. You will build relationships with regular clients, manage stock and merchandising, and participate in promotions to enhance guest experience.

The role requires 1–2 years in beauty retail and cosmetology certification. Join a premium team at Al Tayer Insignia, delivering exceptional service and contributing to

Qualifications

• Education / Certification: Training or certification in Cosmetology, Beauty Therapy, or Make-up.
• Experience: 1–2 years of retail sales or customer service experience within the beauty industry.

Responsabilités

• Welcome customers into the store and engage them through effective questioning to understand their needs.
• Recommend, demonstrate, and sell appropriate products, including cross-selling and link selling.
• Close sales professionally and provide efficient till point service.
• Build and maintain relationships with regular and key customers through follow-ups.
• Handle customer complaints professionally and elevate when required.
• Inform customers about in-store promotions and brand initiatives.
• Ensure products are merchandised and maintained in line with brand, hygiene, and visual merchandising guidelines.
• Rotate stock to ensure older stock is displayed ahead of newer deliveries.
• Maintain high housekeeping standards, including counters, shelves, and window displays.
• Monitor daily stock levels and recommend replenishment orders to the Store Manager or Counter Supervisor.
• Complete all store and administrative tasks accurately and within timelines, including customer database updates.
• Maintain personal grooming and presentation standards at all times.
• Comply with company policies, procedures, and operational guidelines.

Connaissances

Customer service

Sales

Communication

Upselling

Formation

Cosmetology certification

Description du poste

Job Description:

About Us

As a leader in luxury retail in the Middle East, Al Tayer Groups retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands across the Beauty, Home, Fashion, and Hospitality sectors. Our brands include Bloomingdale’s, Harvey Nichols, and Armani, to name just a few.

Job Purpose

To deliver an exceptional customer experience by identifying customer needs, offering expert advice, and demonstrating suitable products. The role focuses on building strong customer relationships, maintaining store standards, achieving sales targets, and fostering long-term customer loyalty.

Responsibilities

Key Roles and Responsibilities

Customer Experience & Sales

• Welcome customers into the store and engage them through effective questioning to understand their needs

• Recommend, demonstrate, and sell appropriate products, including cross-selling and link selling

• Close sales professionally and provide efficient till point service

• Build and maintain relationships with regular and key customers through follow-ups

• Handle customer complaints professionally and elevate when required

• Inform customers about in-store promotions and brand initiatives

Store Operations & Visual Standards

• Ensure products are merchandised and maintained in line with brand, hygiene, and visual merchandising guidelines

• Rotate stock to ensure older stock is displayed ahead of newer deliveries

• Maintain high housekeeping standards, including counters, shelves, and window displays

• Monitor daily stock levels and recommend replenishment orders to the Store Manager or Counter Supervisor

Administration & Compliance

• Complete all store and administrative tasks accurately and within timelines, including customer database updates

• Maintain personal grooming and presentation standards at all times

• Comply with company policies, procedures, and operational guidelines

Qualifications

Job Requirements

Education / Certification

• Training or certification in Cosmetology, Beauty Therapy, or Make-up

Experience

• 1–2 years of retail sales or customer service experience within the beauty industry

Requirements: