Beauty Specialist - Bloomingdale''s Dubai Mall

Al Tayer Group; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

Al Tayer Insignia in the UAE, a leader in luxury fashion, beauty, and lifestyle retail, is seeking a customer-focused Sales Associate. You will greet clients, advise on products, demonstrate cosmetics, and drive sales while delivering exceptional service in a premium environment.

You will build lasting relationships with regular customers, maintain store standards, assist with promotions, and ensure accurate till operations and stock replenishment. Grooming and presentation are essential.

Qualifications

• 1–2 years of retail sales or customer service experience in beauty.
• Training or certification in Cosmetology, Beauty Therapy, or Make-up.
• Strong grooming and presentation standards.

Responsibilities

• Greet customers and identify their needs to tailor products.
• Demonstrate and cross-sell suitable products to customers.
• Close sales and provide efficient till point service.
• Build relationships with regular customers through follow-ups.
• Maintain store standards and assist with stock replenishment.

Skills

Customer service

Sales skills

Product knowledge

Cross-selling

Education

Cosmetology/Beauty Therapy/Make-up certification

Tools

POS system

Job description

Job description

About Us

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands across the Beauty, Home, Fashion, and Hospitality sectors. Our brands include Bloomingdale’s, Harvey Nichols, and Armani, to name just a few.

Job Purpose

To deliver an exceptional customer experience by identifying customer needs, offering expert advice, and demonstrating suitable products. The role focuses on building strong customer relationships, maintaining store standards, achieving sales targets, and fostering long-term customer loyalty.

Key Roles and Responsibilities

Customer Experience & Sales

• Welcome customers into the store and engage them through effective questioning to understand their needs
• Recommend, demonstrate, and sell appropriate products, including cross-selling and link selling
• Close sales professionally and provide efficient till point service
• Build and maintain relationships with regular and key customers through follow-ups
• Handle customer complaints professionally and elevate when required
• Inform customers about in-store promotions and brand initiatives

Store Operations & Visual Standards

• Ensure products are merchandised and maintained in line with brand, hygiene, and visual merchandising guidelines
• Rotate stock to ensure older stock is displayed ahead of newer deliveries
• Maintain high housekeeping standards, including counters, shelves, and window displays
• Monitor daily stock levels and recommend replenishment orders to the Store Manager or Counter Supervisor

Administration & Compliance

• Complete all store and administrative tasks accurately and within timelines, including customer database updates
• Maintain personal grooming and presentation standards at all times
• Comply with company policies, procedures, and operational guidelines

Qualifications

Job Requirements

Education / Certification

• Training or certification in Cosmetology, Beauty Therapy, or Make-up

Experience

• 1–2 years of retail sales or customer service experience within the beauty industry