Beauty eCommerce Lead — GCC Marketplaces

Chalhoub Group; Dubai; On-site; AED 279,000 - 502,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group in Dubai seeks an experienced E-commerce Marketplace Manager to drive online sales, brand visibility, and profitability across GCC platforms such as Amazon, Noon and Namshi.

You will own marketplace relationships, optimize listings and pricing, coordinate with supply chain and marketing, and deliver forecasts, dashboards, and ROI-driven campaigns across multiple brands.

Qualifications

• Bachelor's degree in Business, Marketing, E-commerce, or a related field.
• 4–6+ years in e-commerce, marketplace management, or FMCG/beauty commercial roles.
• Hands-on experience with Amazon, Noon, Namshi, or equivalent GCC marketplaces.
• Beauty, cosmetics, personal care, or FMCG background strongly preferred.
• Strong commercial and analytical skills, with experience across sales data, dashboards, forecasts, and budgets.
• Excellent Excel and PowerPoint; strong negotiation and stakeholder management.
• Highly organized, commercially driven, and able to juggle multiple brands, platforms, and markets.

Responsibilities

• Own the commercial relationship with assigned marketplaces — account plans, commercial calendars, trading terms, promotions, launches, and escalations.
• Deliver sales targets across accounts; track performance vs. budget and forecast by brand, SKU, and platform; identify risks and growth opportunities.
• Ensure accurate listings, pricing, assortment, visibility, and stock status; monitor stores daily and resolve execution issues.
• Maintain high-quality, on-brand product pages (titles, descriptions, images, keywords, claims) and ensure new launches are trade-ready ahead of go‑live.
• Monitor pricing and competitor activity across markets; protect brand positioning and profitability; elevate violations.
• Coordinate with Supply Chain and e‑tellers to maintain optimal stock, flag out‑of‑stock risks, and support forecasting.
• Secure and manage digital visibility (banners, placements, sponsored media); track campaign ROI.
• Monitor account profitability, trade spend, rebates, and commissions; analyse ROI and support commercial negotiations.
• Build dashboards and reports across key KPIs (net sales, ASP, conversion, availability, ROI); deliver actionable insights, not just data.
• Partner with Brand, Trade & Digital Marketing, Finance, Supply Chain, and regional/global brand teams to deliver seamless execution.

Job description

Chalhoub Group in Dubai seeks an experienced E-commerce Marketplace Manager to drive online sales, brand visibility, and profitability across GCC platforms such as Amazon, Noon and Namshi.

You will own marketplace relationships, optimize listings and pricing, coordinate with supply chain and marketing, and deliver forecasts, dashboards, and ROI-driven campaigns across multiple brands.