Barista

The First Group Hospitality; Dubai Emirate; On-site; AED 72,000 - 120,000; Full time

Job summary

The First Group Hospitality is seeking a personable Barista to join its Dubai-based beverage team. You will craft high-quality beverages, greet guests, and support smooth outlet operations.

Ideal candidates have 1–2+ years barista experience, strong English, and a professional presentation. You will contribute to guest satisfaction and revenue through excellent service and product knowledge.

Qualifications

• Minimum 1–2+ years barista experience.
• Prepares high quality coffee.
• Maintains great customer service to all guests.
• Strong command of English; other languages a plus.
• High standard of personal presentation and hygiene.
• Warm, lively and energetic customer-focused personality.

Responsibilities

• Serve beverages in the outlet according to hotel standards.
• Provide quality beverages and products, following recipes and sanitation guidelines.
• Receive and process payments.
• Aim for total guest satisfaction and profitability through efficient use of resources.
• Set up outlet areas and complete mise en place before opening hours.
• Introduce trendsetting and innovative products; assist in up-selling and promotions.
• Maintain stock levels and prepare store requisitions.
• Provide prompt service and maintain courteous guest interactions.
• Ensure hygiene standards within the outlet and compliance with opening/closing checklists.
• Provide proper shift handovers to inform colleagues.
• Conduct weekly training sessions on coffee/tea and promos with the supervisor.
• Attend all F&B trainings related to menu items.
• Support other outlets when necessary.

Skills

Barista experience

Customer service

English proficiency

Planning & organisation

Personal presentation

Interpersonal skills

Team player

Job description

Overview

About The First Group Hospitality:

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com

About The First Collection:

The First Collectionrepresentsa new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai’s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai’s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estatedevelopers in Dubai, The First Collection is more than a hotel brand—it’san immersive journey into the heart of Dubai.About The First Collection Marina:

Nestled in Dubai Marina, The First Collection Marina provides a chic urban escape with stunning views and premium facilities with 493 guest rooms and suites. Guests can relax in the rooftop pool, rejuvenate at the spa, and enjoy exclusive access to Soluna Restaurants & Beach Club on the Palm Jumeirah, encompassing both dining and beach club experiences. Ideal for travellers seeking a relaxed yet lively stay, this hotel captures the spirit of Dubai Marina.

Job Description

• Perform all necessary tasks to service beverages in the outlet according to the standard of the hotel.
• Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipes and presentation standards. Follows health, safety and sanitation guidelines for all the products.
• Receive and process payments.
• Achieve total guest satisfaction and organizational profitability through effective utilisation of all resources.
• Work towards the timely set up of the outlet areas and the completion of all mise en place work in line with the opening hours.
• Delight the guests by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue.
• Keep the supplies and stock upto requirements. Prepare store requisitions.
• Extend prompt services to all guests and treat guests and colleagues in a courteous manner.
• Ensure all hygiene standards are met and kept within the outlet environment.
• Ensure all opening and closing checklists are complied with at all times.
• Proper shift handovers to inform colleagues about what happened in the shift and what is important for the rest of the day/week.
• Conduct weekly training sessions on coffee and tea preparation, current and upcoming promotions and up-selling of any F&B products in conjunction with the outlet supervisor.
• Attend all F&B menu item related trainings.
• Support and provide assistance to other outlets whenever necessary.

Desired Skill & Expertise

• Minimum 1-2+ years barista experience, good looking as they would be the hotel's first impression.
• Prepares high quality coffee.
• Maintains great customer service to all guests.
• Planning and organising tasks, people and supplies.
• An excellent command of English, proficiency in any other language is a plus.
• A high standard of personal presentation and hygiene.
• Warm, lively and energetic personality while being customer focused.