Banquets Waiter at Crowne Plaza Dubai Marina

InterContinental Hotels Group; Dubai Emirate; On-site; AED 120,000 - 180,000; Full time

Job summary

Crowne Plaza Dubai Marina, part of InterContinental Hotels Group (IHG), seeks an energetic Banquet Waiter to join our events team in Dubai.

You will provide professional food and beverage service at banquets, meetings, weddings and other hotel events, work on set up/breakdown of venues, greet guests and ensure high standards of hospitality in line with IHG policies.

Qualifications

• Minimum 2 years’ experience in a similar role in a four or five-star hotel or comparable industry.
• Strong verbal and written communication skills.
• Ability to multi-task and meet deadlines with high service standards.
• Demonstrates hospitality, cultural awareness and guest-focus.

Responsibilities

• Greet Guests warmly and provide courteous, professional service throughout events.
• Assist with setup and breakdown of banquet rooms, tables, linen and equipment.
• Serve food and beverages according to hotel standards and event orders.
• Familiarize yourself with banquet event orders, menus and timings.
• Maintain cleanliness and organization of tables and service areas.
• Coordinate with Banquet Supervisor, kitchen and other staff for smooth service.
• Follow sanitation, hygiene and alcohol policies and maintain professional appearance.

Skills

Customer service

Teamwork

Verbal communication

Attention to detail

Job description

What's your passion? Whether you're into dancing, diving, or dominoes at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love.

The Crowne Plaza Dubai Marina is the perfect location that completely understands modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-meter hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.

With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.

We are currently recruiting for a full time Banquet Waiter to join our enthusiastic team at Crowne Plaza Dubai Marina.

As a Banquet Waiter, you must present a positive impression, friendliness, excellent service and high standards. You will be responsible for providing professional food and beverage service during banquets, meetings, conferences, weddings, private functions and other hotel events. You will assist with event setup, serve Guests efficiently, attend to their requirements throughout the function and ensure that every event is delivered according to the hotel's high service standards. Your role will include key responsibilities such as:

• Greet Guests warmly with a genuine smile and provide courteous and professional service throughout the event.
• Assist with the setup and breakdown of banquet rooms, including tables, chairs, linen, glassware, cutlery and other required equipment according to the event specifications.
• Serve food and beverages to Guests professionally and efficiently in accordance with hotel service standards.
• Familiarize yourself with banquet event orders, menus, function timings and special Guest requirements before the start of each event.
• Ensure tables and service areas are clean, organized and properly prepared before Guests arrive.
• Provide water, beverages, bread, condiments and other service items as required during the function.
• Clear used plates, glasses and cutlery promptly and maintain cleanliness throughout the event.
• Must be able to carry natural conversation with Guests without sounding scripted or intrusive and attend to special Guest needs and requests.
• Observant to Guests' needs throughout the banquet or event experience to ensure they receive high quality service and prompt attention.
• Coordinate closely with the Banquet Supervisor, kitchen team and other service colleagues to ensure smooth and timely food and beverage service.
• Follow all sanitation, hygiene, food safety and alcohol control policies and procedures.
• Handle banquet equipment, glassware, crockery and service items carefully to minimize damage and breakage.
• Assist with replenishing buffet stations, beverage stations and service areas whenever required.
• Maintain a professional appearance, positive attitude and high standard of personal grooming at all times.
• Contribute to team effort by accomplishing related results as needed.

Ideally, you'll have a minimum of 2 years’ experience in a similar role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task & meet deadlines and technical proficiency in related software preferable.

At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 6,000 hotels in over 100 countries, the world is your oyster.