HR Coordinator at Crowne Plaza Dubai Marina

IHG Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Crowne Plaza Dubai Marina, part of IHG Hotels & Resorts, is seeking an HR Coordinator to join our Human Resources team. You will provide administrative and operational support, maintain records, assist recruitment, onboarding, contracts, and HR documentation, while ensuring compliance with local regulations and hotel policies.

Ideal candidates have at least 2 years in HR or administration in hospitality, strong communication, and proficiency with Microsoft Office and HR software.

Qualifications

• Minimum 2 years’ HR or administrative experience in hospitality.
• Strong written and verbal communication in English.
• Ability to multi-task and meet deadlines.
• Proficiency with Microsoft Office and HR software.

Responsibilities

• Support day-to-day HR activities for the hotel.
• Maintain employee records and HR documentation.
• Assist with recruitment activities including postings and interviews.
• Coordinate onboarding and induction for new colleagues.
• Prepare employment contracts and other HR-related correspondence.
• Monitor documents like passports, Emirates ID, medical insurance, and renewals.
• Update HR systems and maintain confidentiality.
• Support attendance, leave records, payroll-related docs.
• Coordinate employee engagement activities and HR events.
• Assist with training sessions and development activities.
• Respond to inquiries regarding HR policies.
• Coordinate with department heads on HR matters.
• Prepare HR reports and trackers.
• Support exit procedures including clearance and interviews.
• Ensure compliance with local employment regulations.
• Maintain professional and confidential conduct.
• Contribute to team effort.

Skills

Interpersonal skills

Communication skills

Attention to detail

Team collaboration

Education

Bachelor's degree in HR

Tools

Microsoft Office Suite

HRIS software

Job description

What's your passion? Whether you're into dancing, diving, or dominoes at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love.

The Crowne Plaza Dubai Marina is the perfect location that completely understands modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-meter hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.

With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.

We are currently recruiting for a full time HR Coordinator to join our enthusiastic team at Crowne Plaza Dubai Marina.

As an HR Coordinator, you must present a positive and professional attitude, excellent interpersonal skills, attention to detail and high standards. You will provide administrative and operational support to the Human Resources department and assist in delivering an efficient and professional HR service to all colleagues. Your role will include key responsibilities such as:

• Support the Human Resources team with day-to-day administrative and operational HR activities.


• Maintain accurate and up-to-date employee records, personnel files and HR documentation in accordance with hotel policies and procedures.


• Assist with recruitment activities including posting vacancies, screening applications, coordinating interviews and communicating with candidates.


• Coordinate the onboarding process for new colleagues, including preparation of documents, induction schedules and employee files.


• Assist with preparing employment contracts, offer letters, confirmation letters, certificates and other HR-related correspondence.


• Monitor employee documentation including passport, visa, Emirates ID, medical insurance and other required records, and follow up on renewals where necessary.


• Update HR systems and databases with accurate employee information and maintain confidentiality of all employee records.


• Assist with colleague attendance, leave records, payroll-related documentation and other employee administration as required.


• Coordinate colleague engagement activities, celebrations, recognition programs and internal HR events.


• Support the organization of training sessions, inductions and learning and development activities.


• Respond to colleague inquiries professionally and provide appropriate information regarding HR policies, procedures and employee services.


• Coordinate with department heads and managers regarding recruitment, documentation, attendance, employee movements and other HR-related matters.


• Prepare HR reports, trackers, presentations and documentation as requested by the Human Resources Manager.


• Assist with employee exit procedures including clearance documentation, exit interviews and final employee records.


• Ensure all HR activities are carried out in compliance with company standards, hotel policies and applicable local employment regulations.


• Maintain a professional, approachable and confidential manner when dealing with colleagues and sensitive employee information.


• Contribute to team effort by accomplishing related results as needed.

Ideally, you'll have a minimum of 2 years’ experience in a similar Human Resources or administrative role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task & meet deadlines and technical proficiency in Microsoft Office and related HR software preferable.

At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 6,000 hotels in over 100 countries, the world is your oyster.