Banquets Manager

Park Hyatt Dubai; Dubai; On-site; AED 335,000 - 614,000; Full time

Job summary

Park Hyatt Dubai is seeking a Banquets Manager to lead all banquet operations, ensuring flawless planning and execution of weddings, conferences, and luxury events. You will supervise service delivery, drive operational efficiency, manage budgets, and develop the events team while upholding Park Hyatt Dubai's brand standards.

The role requires strong leadership, superb guest relations, and the ability to coordinate with Culinary, Stewarding, Housekeeping, and Events teams to deliver

Qualifications

• Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field.
• Minimum 5 years of Food & Beverage experience, including at least 2 years in a supervisory or managerial role within banquets operations.
• Proven experience managing weddings, conferences, social events, and large-scale banquet functions in a luxury hotel or resort environment.
• Strong leadership, organizational, and team development skills with the ability to manage multiple events simultaneously.
• Sound knowledge of banquet operations, service standards, budgeting, cost control, and inventory management.
• Excellent communication, guest relations, and stakeholder management skills.
• Good understanding of health, safety, HACCP, and luxury hospitality service standards.

Responsibilities

• Oversee the planning and execution of all banquet functions, ensuring events meet guest requirements and Park Hyatt Dubai standards.
• Maintain a strong operational presence during events, coordinating supervision and service flow.
• Coordinate with Culinary, Stewarding, Housekeeping, Engineering, and Events teams for setup, execution, and breakdown.
• Ensure banquet venues, equipment, and areas are clean, well-presented, and functional.
• Monitor banquet revenues, labor costs, and operating expenses to maximize efficiency and profitability.
• Manage inventories, par stock levels, and equipment to support operations and cost objectives.
• Contribute to annual budgets, forecasts, and financial plans through performance analysis.
• Oversee billing, cashiering, and event settlement procedures with proper controls.

Skills

Leadership

Event management

Communication

Budgeting

Inventory management

Team development

Guest relations

Stakeholder management

Education

Diploma or Bachelor's Degree in Hospitality Management

Job description

Job Description:

Organization- Park Hyatt Dubai

Summary

The Banquets Manager is responsible for leading all banquet operations, ensuring the successful planning and execution of weddings, conferences, social events, and corporate functions. This role oversees service delivery, operational efficiency, financial performance, and team leadership while maintaining the highest standards of guest experience and luxury hospitality consistent with Park Hyatt Dubai's brand values.

Main Duties

Operational

• To oversee the planning and execution of all banquet functions, ensuring events are delivered in accordance with guest requirements and Park Hyatt Dubai service standards.
• To maintain a strong operational presence during events, ensuring appropriate supervision, seamless service flow, and effective resolution of operational challenges.
• To coordinate closely with Culinary, Stewarding, Housekeeping, Engineering, and Events teams to ensure efficient event setup, execution, and breakdown.
• To ensure banquet venues, equipment, and operational areas are maintained to the highest standards of cleanliness, presentation, maintenance, and functionality.

Financial

• To monitor banquet revenues, labor costs, and operating expenses, implementing appropriate measures to maximize efficiency and departmental profitability.
• To manage and control banquet inventories, operating equipment, supplies, and established par stock levels to support operational requirements and cost objectives.
• To contribute to the preparation of annual budgets, business forecasts, and departmental financial plans through effective analysis of operational performance.
• To oversee billing, cashiering, and event settlement procedures, ensuring accurate revenue capture and compliance with established financial controls.

Administration

• To develop staffing schedules and workforce deployment plans based on forecasted business levels, ensuring optimal productivity and service delivery.
• To conduct regular inventory audits and maintain accurate records of banquet operating equipment, supplies, and departmental assets.
• To ensure banquet operating procedures, service standards, and departmental guidelines are consistently implemented and maintained.
• To prepare and maintain accurate operational reports, inventory records, forecasts, and other documentation required to support departmental objectives.

Qualifications

• Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field.
• Minimum 5 years of Food & Beverage experience, including at least 2 years in a supervisory or managerial role within banquets operations.
• Proven experience managing weddings, conferences, social events, and large-scale banquet functions in a luxury hotel or resort environment.
• Strong leadership, organizational, and team development skills with the ability to manage multiple events simultaneously.
• Sound knowledge of banquet operations, service standards, budgeting, cost control, and inventory management.
• Excellent communication, guest relations, and stakeholder management skills.
• Good understanding of health, safety, HACCP, and luxury hospitality service standards.

Requirements: