Banquet Operations Lead - Luxury Events & Guest Experience

Four Seasons; Dubai; On-site; AED 167,000 - 257,000; Full time

Benefits offered by this job

Competitive salary

Tax-free salary and tips

Complimentary accommodation with meals

Transportation to/from work

Medical & life insurance

Annual leave & end-of-service benefits

Fitness & recreation access

Career growth opportunities

Job summary

Four Seasons Dubai is seeking a Banquet Supervisor to lead and coordinate the banquet operations for meetings, conferences, weddings, and special events at the Dubai resort. You will motivate the banquet team to deliver exceptional guest experiences and ensure flawless event execution from setup to breakdown.

The role requires strong leadership, excellent communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Proven experience in banquet operations, food & beverage, or hospitality.
• Supervisory experience preferred.
• Strong leadership and coaching abilities.
• Excellent communication and guest-focused approach.
• Ability to work in a fast-paced, dynamic environment with multiple priorities.
• Fluency in English; Arabic skills are advantageous.

Responsibilities

• Supervise and coordinate banquet operations to ensure flawless event execution.
• Lead, motivate, and support the banquet team to deliver outstanding guest experiences.
• Oversee event setup and breakdown to meet brand standards.
• Serve as primary contact during events and resolve guest requests and issues.
• Monitor service quality and maintain high standards across all functions.
• Assist onboarding, training, and development of banquet staff.
• Ensure health, safety, sanitation, and company policies are followed.

Skills

Leadership

Guest service

Communication

Multitasking

Organizational skills

English fluency

Arabic language skills

Job description

Four Seasons Dubai is seeking a Banquet Supervisor to lead and coordinate the banquet operations for meetings, conferences, weddings, and special events at the Dubai resort. You will motivate the banquet team to deliver exceptional guest experiences and ensure flawless event execution from setup to breakdown.

The role requires strong leadership, excellent communication, and the ability to manage multiple priorities in a fast-paced environment.