Banking Payments Operations Officer — Fast-Paced & Impactful

Tandem Interim; Dubai; On-site; AED 89,000 - 156,000; Full time

Job summary

Tandem Interim is seeking a Payments Operations Officer in Dubai to join our banking operations team. You will perform first-level checking, verification and processing of outward/inward payments, remittances, and related transactions, ensuring accuracy and timely processing.

You will work with cross-functional teams, apply UAE Central Bank regulations, and identify gaps for process improvements as the banking landscape evolves with automation and ISO 20022 transformations.

Qualifications

• 1-2 years of experience in banking operations, payments, remittances, or a related back/middle-office function.
• Fluent in Arabic and English, written and spoken.
• Exposure to SWIFT, core banking systems or payment platforms is advantageous.

Responsibilities

• Perform first-level checking and verification of transactions across outward payments, inward remittances, clearing, collections, payroll, cash management and PDCs.
• Validate transaction details, beneficiary information, authorisations and supporting documentation prior to release.
• Ensure transactions are processed accurately and within agreed turnaround times and daily cut-offs.
• Handle investigations, including transaction tracing, repairs, returns, amendments and queries from branches, business units and correspondent banks.
• Support reconciliation activities and follow up on ageing or unmatched entries.
• Apply UAE Central Bank regulations, internal procedures and operational control standards.
• Provide effective support to internal and external customers by resolving transaction-related queries.
• Identify recurring errors, control gaps and opportunities for process improvement and automation.
• Maintain a high level of accuracy while managing transaction volumes and time-sensitive deadlines.

Skills

Bilingual Arabic and English

Attention to detail

Analytical skills

Communication skills

Problem solving

Tools

SWIFT

Core banking systems

Job description

Tandem Interim is seeking a Payments Operations Officer in Dubai to join our banking operations team. You will perform first-level checking, verification and processing of outward/inward payments, remittances, and related transactions, ensuring accuracy and timely processing.

You will work with cross-functional teams, apply UAE Central Bank regulations, and identify gaps for process improvements as the banking landscape evolves with automation and ISO 20022 transformations.