Back Office Coordinator

SGS; Dubai; On-site; AED 167,000 - 279,000; Full time

Job summary

SGS in Dubai seeks a coordinator for KPI-driven operations, providing technical and operational support to clients in testing and certification processes. You will report to the Operations/Technical Manager, ensuring compliance with SGS standards and utilizing statistical analysis to drive efficiency.

Fluent English is required; knowledge of cosmetics classification is advantageous. This full-time role emphasizes accuracy, customer focus and ethical practice in a dynamic quality assurance

Qualifications

• Masters degree in science or equivalent professional qualification
• Minimum 1 year experience
• Technical knowledge on Cosmetic product classification and Evaluation

Responsibilities

• Ensuring KPIs applicable to business coordinator role to improve efficiency of resources for execution
• Providing technical and operational support to clients for testing and certification coordination
• Reporting to Operations/Technical Manager on deviations affecting SGS office at administrative/operational/finance level
• Experience in cosmetic industry is advantageous

Skills

Decisive

Assertive

Customer oriented

Operational targeting

Statistical analysis

Good communication

English fluent

Ethical integrity

Education

Masters degree in science or equivalent

Job description

• Ensuring of Key Performance Indicators applicable to business coordinator role providing efficiency on resources using for the execution.


• Providing technical and operational support to clients attending their needs and incorporate them to testing and certification coordination process.


• Reporting to Operation/Technical Manager of any deviation from job processing and execution or any happening that may affect SGS office at administrative operational finance level.

Qualifications

Professional qualifications

• Masters degree in science or equivalent professional qualification

• Minimum1 year experience


• Technical knowledge on Cosmetic product classification and Evaluation

Experience in Cosmetic industry an advantage

Additional Information

Experience / Technical knowledge

• Decisive Assertive Results and Customer Oriented


• Focused on operational target compliance


• Familiar with management statistical analysis


• Good communication skills


• Fluent in English and any other languages are an advantage


• Applies judgment and acts according to the SGS standards of ethics and integrity

Remote Work

No

Employment Type

Full-time