AV Technician — Events & Banquets (Luxury Resort)

Fairmont Hotels & Resorts; Dubai; On-site; AED 100,440 - 167,400; Full time

Job summary

Fairmont The Palm is seeking an AV Technician to provide professional, engaging service and maintain audio-visual systems for events and daily operations on property in Dubai. You will inspect facilities, coordinate with IT and engineering, and ensure safety and readiness for meetings and functions.

The role requires reliability, teamwork, and strong communication in English, with experience in AV equipment, maintenance, and related trades.

Qualifications

• Previous experience as an AV Technician is an asset.
• Highly responsible and reliable.
• Previous experience with painting, plumbing, electrical wiring and other related experience is an asset.
• Ability to work cohesively with fellow colleagues as a part of a team with minimal supervision.
• Enthusiastic and dependable.
• Active listening.
• Proficient in the English language (verbal & written), second language is an asset.
• Customer service.
• Interpersonal skills.
• Good communication skills.

Responsibilities

• Consistently offers professional, engaging and friendly service.
• Maintain buildings, performing minor and routine checks on AV system and other related maintenance activities.
• Banqueting hall AV equipment should be maintained and stored properly and be ready to use all the time.
• Inspect facilities and equipment for conformance with operational standards.
• Arrange systems well in advance before the functions and place them back once the event is over in good working condition.
• Ensure all BGM systems are working normally and PPM to be done as per schedule.
• Schedule repair, maintenance, and installation of machines, tools, and equipment to ensure continuous operations and guest and owner satisfaction.
• Complete preventative maintenance program items in coordination with plan.
• Order materials relating to AV system and follow up on a timely basis.
• Organize respective areas related to engineering.
• Follow department policies, procedures and service standards.
• Follow all safety procedures.
• Ensure Master card/Key/mobile/vacuum machine/Ladder sign in‑out.
• Identify upgrading needs for all the AV systems, tools and equipment.
• Attend meeting rooms & event requests.
• Proactively keep prepared for any event and ensure all equipment is available.
• Attend to all electrical and general trade works.
• Provide assistance for all door banquet events.
• Coordinate with IT for any software and network‑related issues in AV system.
• Attend RSM requests.
• Check the PPM checklist and carry out the PPM as per schedule for all electrical equipment.
• Use PPE while doing the PPM.
• Respond immediately to any emergency request for fire alarm, water flooding, gas alarm, etc.
• Immediately notify the Shift Engineer on duty in case of any malfunction related to electrical lines, panels or controls.
• Assist in all IT related issues as and when required.
• Ensure the electrical rooms, AV control rooms are kept clean and orderly at all times.
• Monitor energy conservation.
• Follow up on daily pending works without fail.
• Ensure AV system PPM is completed as per the schedule plan.

Skills

AV systems knowledge

English proficiency

Customer service

Teamwork

Problem solving

Tools

AV equipment

Electrical wiring

Painting

Plumbing

Job description

Fairmont The Palm is seeking an AV Technician to provide professional, engaging service and maintain audio-visual systems for events and daily operations on property in Dubai. You will inspect facilities, coordinate with IT and engineering, and ensure safety and readiness for meetings and functions.

The role requires reliability, teamwork, and strong communication in English, with experience in AV equipment, maintenance, and related trades.