Autonomous Vehicle Incident Response Specialist

Qureos; Dubai Emirate; On-site; AED 156,000 - 268,000; Full time

Job summary

Qureos seeks a Response Center Operator to monitor autonomous vehicle operations and coordinate responses to incidents and emergencies. The role requires swift, accurate situational assessment and clear, proactive communication with ground teams.

Responsibilities include monitoring real-time status, dispatching work orders, coordinating on-site activities, and escalating incidents according to procedures while maintaining detailed records and adherence to emergency protocols.

Qualifications

• Strong situational awareness and decision-making ability.
• Excellent communication and coordination skills.
• Ability to remain calm and focused during incidents or emergencies.
• Strong computer literacy and ability to work with monitoring systems.

Responsibilities

• Monitor real-time operational status of autonomous vehicles.
• Identify and respond to traffic accidents, emergencies and incidents.
• Rapidly dispatch emergency work orders to ground support teams.
• Coordinate on-site response activities with operational teams.
• Escalate incidents per procedures.
• Maintain clear communication with ground teams during incidents.
• Execute map interruption processes per guidelines.
• Monitor incident progress to resolution or escalation.
• Maintain accurate incident records and actions.

Skills

Situational awareness

Decision making

Communication

Calm under pressure

Team coordination

Monitoring systems

Computer literacy

Job description

Qureos seeks a Response Center Operator to monitor autonomous vehicle operations and coordinate responses to incidents and emergencies. The role requires swift, accurate situational assessment and clear, proactive communication with ground teams.

Responsibilities include monitoring real-time status, dispatching work orders, coordinating on-site activities, and escalating incidents according to procedures while maintaining detailed records and adherence to emergency protocols.