Autonomous Vehicle Incident Response Specialist

Qureos; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Qureos in Dubai seeks a Response Center Operator to monitor autonomous vehicle status and coordinate responses to incidents and emergencies. You will work within a fast-paced operations environment, ensuring timely dispatch and clear communication with ground teams.

The role demands strong situational awareness, decisive thinking, and meticulous record-keeping, with strict adherence to emergency procedures and escalation protocols.

Qualifications

• Experience in control room, command centre or fleet monitoring preferred.
• Strong situational awareness and decision-making ability.
• Excellent communication and coordination skills.

Responsibilities

• Monitor the real-time operational status of autonomous vehicles.
• Identify and respond to traffic accidents, emergencies and operational incidents.
• Rapidly dispatch emergency work orders to relevant ground support teams.
• Coordinate on-site response activities with operational teams.
• Escalate incidents in accordance with established procedures.
• Maintain clear communication with ground teams during incidents.
• Execute map interruption processes in accordance with operational guidelines.
• Monitor incident progress through to appropriate resolution or escalation.
• Maintain accurate records of incidents, actions and responses.
• Follow established emergency response and operational procedures at all times.

Skills

Situational awareness

Decision making

Communication

Calm under pressure

Computer literacy

Job description

Qureos in Dubai seeks a Response Center Operator to monitor autonomous vehicle status and coordinate responses to incidents and emergencies. You will work within a fast-paced operations environment, ensuring timely dispatch and clear communication with ground teams.

The role demands strong situational awareness, decisive thinking, and meticulous record-keeping, with strict adherence to emergency procedures and escalation protocols.